Red
GBOne of the few monthlies I am glad to have The vet answered our chat request in less than a minute and immediately invited us to video chat when I explained the situation. She then told us to get our dog to the vet and that she would activate our fund. The call lasted less than 5 minutes. Our pup ended up being hospitalized for about 36 hours and PAWP helped us cover about 80% of the cost. We were approved in 3 business days and I initiated an ACH deposit for easier payment to the emergency vet. This service is well worth the monthly payment and we will be continuing to stay with them.
customer
GBSaved us from an expensive vet bill My dog was bleeding near the eye and it looked like a cut. It was about 7pm and vets were closed, only emergency hospitals were open so it would’ve been expensive to visit and many put us on hold. I remember I had the Pawp subscription. I waited about two minutes for someone to help. I sent a picture and the doctor was responsive and helpful. Turned out it was a pimple that was forming for a while and I remembered my dog was scratching near his ear which the pustule was right next to. Definitely had calm some nerves. We picked up the medication needed and keeping an eye on it for a few days. Recommended app for efficient vet recommendations and saved us from spending few hundred dollars that turned out to be not an emergency.
Diana I.
GBI appreciate the Live Chat I appreciate the Live Chat; being able to receive almost instant advice on how to care for my pet is great. I appreciate the vet that helped me during the chat; I received plenty of advice and information simply by answering questions that the vet asked. Even further to ask if I still have more concerns. The only slight issue I encountered was not being notified when I closed my phone as I was "next in line" for the vet.
Gwendolyne
GBHallie was amazing! Hallie was amazing. Very quick response considering I reached out past midnight. She was patient, took the time to ask questions about my pet's condition, to Google conversion of how much chocolate per lb of weight is toxic etc. Hallie answered all my questions and helped me feel more assured. Thank you!
Mindy Sefia
GBDO NOT USE THEM DO NOT USE THEM. I recently adopted an adorable little mixed Pom and signed up for Pawp after research (admittedly I should have put more time into this), and when Chucky got hurt from a sprained leg playing in the dog park, Pawp did everything they can find a reason to not cover him. I paid for insurance for these type of exact accidental injuries, so now I’m fighting to get Chucky’s medical reimbursed and wasting weeks with their representative. LOOK INTO NATIONWIDE instead, my parents use them and they never had an issue.