One of the few monthlies I am glad to have The vet answered our chat request in less than a minute and immediately invited us to video chat when I explained the situation. She then told us to get our dog to the vet and that she would activate our fund. The call lasted less than 5 minutes. Our pup ended up being hospitalized for about 36 hours and PAWP helped us cover about 80% of the cost. We were approved in 3 business days and I initiated an ACH deposit for easier payment to the emergency vet. This service is well worth the monthly payment and we will be continuing to stay with them.

My German shepherd had a emergency ER… My German shepherd had a emergency ER visit. I contacted Pawp and was told to take her to ER which I did ...too long of a story. But long story short I purchased this for we travel and wanted some insurance if something like this happen. But when I tried to get reimbursed for the ER visit I had to jump thru hoops ...I paid for emergency insurance!!!! I debated with them for awhile and was still turned down because I did not let them keep my dog overnight! They said I turned down the vet recommendations...which I took all the meds and the diet change but I was not going to let them keep my dog in strange city and not my vet. Just find another insurance for your pet other than Pawp!!!

Probably the WORST service to use Probably the WORST service to use. DO NOT USE THEM! I repeat DO NOT USE THEM if you care about your furry friend. They won’t pay for any emergency. The only way they will pay if your dog is at death’s door. My dog had a major injury and they refused to pay saying he won’t die from this. So it is not an emergency. Please, go with Lemonade or Nationwide. They are at least a 1000 times better than this. P.S.: Pawp if you are seeing this, shame on you! Also dont even try to comment on this review by apologizing and asking to reach out to customer care because I know you are just a big bunch if SCAMMERS!

No longer a trustworthy company! I joined PAWP when they were new and they were and did everything they said they were, I think to boost confidence and reviews. Now that they have grown, DO NOT TRUST THEM! They will find a way to increase your payment. I was grandfathered in to a $14 a month emergency fund and they found a way to increase to $19 and now will not refund my mendbership. They are very sketch now and as you can see from recent reviews, do not expect then to do right by you. It was a good idea, then they grew and got greedy.

7 Day Grace Period or your Screwed! Dog was cut by a piece of tin; video conference with 'licensed vet tech' who approved emergency care. Submitted a request for emergency funds along with the receipt that the vet had provided to me. PAWP refuse documentation and requested full medical history with itemized/detailed vet notes surrounding procedure with a "7-day grace period" and if you are unable to acquire these docs from your vet and submit them 'your screwed". Vet didn't respond and I had to be in NYC for treatment of prostate cancer at Memorial Sloan Kettering. I have been a client of PAWP for at least 5 years and they stated "NO EXCEPTIONS". Bill was for 741.00! PAWP REASONING: 7-Day Grace period is so they can continue to provide services for other clients, Meaning: we are not going to hire more people to continue to provide good customer service.