Hoan-Vu Tran-Ho
GBI am sitting on $1700 vet bill because… I am sitting on $1700 vet bill because Pawp denied refund, Their reasoning: I did not bring my 13 year-old beagle to see the vet soon enough. My dog was throwing up couple of times, starting around 10 days before he died. After 10 days we thought that has to be something serious and brought him to the vet. They found a mass obstructing the intestines… Likely cancer. Not sure it would help to bring him to the vet 10 days earlier, given the symptoms.
Gwendolyne
GBHallie was amazing! Hallie was amazing. Very quick response considering I reached out past midnight. She was patient, took the time to ask questions about my pet's condition, to Google conversion of how much chocolate per lb of weight is toxic etc. Hallie answered all my questions and helped me feel more assured. Thank you!
Ms. Gisby
GBWonderful supportive service Wonderful supportive service. I did the emergency fund. I used it today, and even though it's a one and done it's given me peace of mind. My elderly cat is upon the Rainbow bridge but this really helped.
Diana I.
GBI appreciate the Live Chat I appreciate the Live Chat; being able to receive almost instant advice on how to care for my pet is great. I appreciate the vet that helped me during the chat; I received plenty of advice and information simply by answering questions that the vet asked. Even further to ask if I still have more concerns. The only slight issue I encountered was not being notified when I closed my phone as I was "next in line" for the vet.
Red
GBOne of the few monthlies I am glad to have The vet answered our chat request in less than a minute and immediately invited us to video chat when I explained the situation. She then told us to get our dog to the vet and that she would activate our fund. The call lasted less than 5 minutes. Our pup ended up being hospitalized for about 36 hours and PAWP helped us cover about 80% of the cost. We were approved in 3 business days and I initiated an ACH deposit for easier payment to the emergency vet. This service is well worth the monthly payment and we will be continuing to stay with them.