One of the few monthlies I am glad to have The vet answered our chat request in less than a minute and immediately invited us to video chat when I explained the situation. She then told us to get our dog to the vet and that she would activate our fund. The call lasted less than 5 minutes. Our pup ended up being hospitalized for about 36 hours and PAWP helped us cover about 80% of the cost. We were approved in 3 business days and I initiated an ACH deposit for easier payment to the emergency vet. This service is well worth the monthly payment and we will be continuing to stay with them.

You use that same BullCrap excuse about… You use that same BullCrap excuse about submitted documents with everybody. Yet when I try to contact you via support or email. I get no valid response. You don't have live chat, You don't reply to any emails. I dare you to contradict this! I dare you to present a phone number or actual live chat. You won't because your a scam! Update: BullS#/+!. There's nothing live about your Chat. You don't respond to emails but to rate your scamming service. I am a customer, now former customer due to your lack of respect. If you people actually respond to customers. The way you're trolling these reviews. There wouldn't be any problems.

My German shepherd had a emergency ER… My German shepherd had a emergency ER visit. I contacted Pawp and was told to take her to ER which I did ...too long of a story. But long story short I purchased this for we travel and wanted some insurance if something like this happen. But when I tried to get reimbursed for the ER visit I had to jump thru hoops ...I paid for emergency insurance!!!! I debated with them for awhile and was still turned down because I did not let them keep my dog overnight! They said I turned down the vet recommendations...which I took all the meds and the diet change but I was not going to let them keep my dog in strange city and not my vet. Just find another insurance for your pet other than Pawp!!!

I appreciate the Live Chat I appreciate the Live Chat; being able to receive almost instant advice on how to care for my pet is great. I appreciate the vet that helped me during the chat; I received plenty of advice and information simply by answering questions that the vet asked. Even further to ask if I still have more concerns. The only slight issue I encountered was not being notified when I closed my phone as I was "next in line" for the vet.

Hallie was amazing! Hallie was amazing. Very quick response considering I reached out past midnight. She was patient, took the time to ask questions about my pet's condition, to Google conversion of how much chocolate per lb of weight is toxic etc. Hallie answered all my questions and helped me feel more assured. Thank you!