My German shepherd had a emergency ER… My German shepherd had a emergency ER visit. I contacted Pawp and was told to take her to ER which I did ...too long of a story. But long story short I purchased this for we travel and wanted some insurance if something like this happen. But when I tried to get reimbursed for the ER visit I had to jump thru hoops ...I paid for emergency insurance!!!! I debated with them for awhile and was still turned down because I did not let them keep my dog overnight! They said I turned down the vet recommendations...which I took all the meds and the diet change but I was not going to let them keep my dog in strange city and not my vet. Just find another insurance for your pet other than Pawp!!!

One of the few monthlies I am glad to have The vet answered our chat request in less than a minute and immediately invited us to video chat when I explained the situation. She then told us to get our dog to the vet and that she would activate our fund. The call lasted less than 5 minutes. Our pup ended up being hospitalized for about 36 hours and PAWP helped us cover about 80% of the cost. We were approved in 3 business days and I initiated an ACH deposit for easier payment to the emergency vet. This service is well worth the monthly payment and we will be continuing to stay with them.

the doctor was great and receptive the doctor was great and receptive, however, we think she may have missed the mark a bit...it seems that fleas which is what our pup has is a reason for most of the symptoms he is experiencing. once we removed the fleas and gave him flea medicine his health turned around quickly...he is eating on his own and his poop is continuing to solidify

I appreciate the Live Chat I appreciate the Live Chat; being able to receive almost instant advice on how to care for my pet is great. I appreciate the vet that helped me during the chat; I received plenty of advice and information simply by answering questions that the vet asked. Even further to ask if I still have more concerns. The only slight issue I encountered was not being notified when I closed my phone as I was "next in line" for the vet.

I am sitting on $1700 vet bill because… I am sitting on $1700 vet bill because Pawp denied refund, Their reasoning: I did not bring my 13 year-old beagle to see the vet soon enough. My dog was throwing up couple of times, starting around 10 days before he died. After 10 days we thought that has to be something serious and brought him to the vet. They found a mass obstructing the intestines… Likely cancer. Not sure it would help to bring him to the vet 10 days earlier, given the symptoms.