Good help from caring professionals So far, we've only used Pawp as a step to help decide whether to take our pet to the vet first or try home remedies first. The professionals I have "talked" to ask clarifying questions and give some education on the condition and/or what might be causing it. So far, I've been able to avoid two costly trips to the vet's office.

Saved us from an expensive vet bill My dog was bleeding near the eye and it looked like a cut. It was about 7pm and vets were closed, only emergency hospitals were open so it would’ve been expensive to visit and many put us on hold. I remember I had the Pawp subscription. I waited about two minutes for someone to help. I sent a picture and the doctor was responsive and helpful. Turned out it was a pimple that was forming for a while and I remembered my dog was scratching near his ear which the pustule was right next to. Definitely had calm some nerves. We picked up the medication needed and keeping an eye on it for a few days. Recommended app for efficient vet recommendations and saved us from spending few hundred dollars that turned out to be not an emergency.

Scam artist My dog Daise had a lot of blood in her urine she was in pain and we took her to emergency they did a bunch of tests and it cost $2,000 the vet said good thing you brought her in it was 11pm I submitted the claim to Pawp and their r own vet said good thing we took her in when she saw how much blood was in her urine. Pawp declined my claim saying it is outside their policy. What a joke been paying premiums for over 3 years and this is what they do Look elsewhere for emergency pet insurance. Update I have tried reaching out to support but no answers, They do not have a phone number that works either. I do plan on filing a report to the AG and BBB.

Probably the WORST service to use Probably the WORST service to use. DO NOT USE THEM! I repeat DO NOT USE THEM if you care about your furry friend. They won’t pay for any emergency. The only way they will pay if your dog is at death’s door. My dog had a major injury and they refused to pay saying he won’t die from this. So it is not an emergency. Please, go with Lemonade or Nationwide. They are at least a 1000 times better than this. P.S.: Pawp if you are seeing this, shame on you! Also dont even try to comment on this review by apologizing and asking to reach out to customer care because I know you are just a big bunch if SCAMMERS!

The calm in the storm Courtney kept me calm when I thought I couldn’t be…my 9 year old pup Sheba had been attacked by a dog while we were out on our walk, there weren’t many puncture wounds, but the ones she had were deep and she was bleeding. Courtney answered my questions and gave me insight on what to expect. Sheba continued bleeding after holding pressure for a little over an hour; at that point it was decided to get Sheba checked out to ensure that she didn’t having a clotting disorder. Sheba got her wounds washed out well, antibiotics and pain meds were given, and we were on our way home. Sheba is now on the mend.