One of the few monthlies I am glad to have The vet answered our chat request in less than a minute and immediately invited us to video chat when I explained the situation. She then told us to get our dog to the vet and that she would activate our fund. The call lasted less than 5 minutes. Our pup ended up being hospitalized for about 36 hours and PAWP helped us cover about 80% of the cost. We were approved in 3 business days and I initiated an ACH deposit for easier payment to the emergency vet. This service is well worth the monthly payment and we will be continuing to stay with them.

Scam artist My dog Daise had a lot of blood in her urine she was in pain and we took her to emergency they did a bunch of tests and it cost $2,000 the vet said good thing you brought her in it was 11pm I submitted the claim to Pawp and their r own vet said good thing we took her in when she saw how much blood was in her urine. Pawp declined my claim saying it is outside their policy. What a joke been paying premiums for over 3 years and this is what they do Look elsewhere for emergency pet insurance. Update I have tried reaching out to support but no answers, They do not have a phone number that works either. I do plan on filing a report to the AG and BBB.

I appreciate the Live Chat I appreciate the Live Chat; being able to receive almost instant advice on how to care for my pet is great. I appreciate the vet that helped me during the chat; I received plenty of advice and information simply by answering questions that the vet asked. Even further to ask if I still have more concerns. The only slight issue I encountered was not being notified when I closed my phone as I was "next in line" for the vet.

DO NOT USE THEM DO NOT USE THEM. I recently adopted an adorable little mixed Pom and signed up for Pawp after research (admittedly I should have put more time into this), and when Chucky got hurt from a sprained leg playing in the dog park, Pawp did everything they can find a reason to not cover him. I paid for insurance for these type of exact accidental injuries, so now I’m fighting to get Chucky’s medical reimbursed and wasting weeks with their representative. LOOK INTO NATIONWIDE instead, my parents use them and they never had an issue.

Good help from caring professionals So far, we've only used Pawp as a step to help decide whether to take our pet to the vet first or try home remedies first. The professionals I have "talked" to ask clarifying questions and give some education on the condition and/or what might be causing it. So far, I've been able to avoid two costly trips to the vet's office.