No longer a trustworthy company! I joined PAWP when they were new and they were and did everything they said they were, I think to boost confidence and reviews. Now that they have grown, DO NOT TRUST THEM! They will find a way to increase your payment. I was grandfathered in to a $14 a month emergency fund and they found a way to increase to $19 and now will not refund my mendbership. They are very sketch now and as you can see from recent reviews, do not expect then to do right by you. It was a good idea, then they grew and got greedy.

You use that same BullCrap excuse about… You use that same BullCrap excuse about submitted documents with everybody. Yet when I try to contact you via support or email. I get no valid response. You don't have live chat, You don't reply to any emails. I dare you to contradict this! I dare you to present a phone number or actual live chat. You won't because your a scam! Update: BullS#/+!. There's nothing live about your Chat. You don't respond to emails but to rate your scamming service. I am a customer, now former customer due to your lack of respect. If you people actually respond to customers. The way you're trolling these reviews. There wouldn't be any problems.

DO NOT USE THEM DO NOT USE THEM. I recently adopted an adorable little mixed Pom and signed up for Pawp after research (admittedly I should have put more time into this), and when Chucky got hurt from a sprained leg playing in the dog park, Pawp did everything they can find a reason to not cover him. I paid for insurance for these type of exact accidental injuries, so now I’m fighting to get Chucky’s medical reimbursed and wasting weeks with their representative. LOOK INTO NATIONWIDE instead, my parents use them and they never had an issue.

7 Day Grace Period or your Screwed! Dog was cut by a piece of tin; video conference with 'licensed vet tech' who approved emergency care. Submitted a request for emergency funds along with the receipt that the vet had provided to me. PAWP refuse documentation and requested full medical history with itemized/detailed vet notes surrounding procedure with a "7-day grace period" and if you are unable to acquire these docs from your vet and submit them 'your screwed". Vet didn't respond and I had to be in NYC for treatment of prostate cancer at Memorial Sloan Kettering. I have been a client of PAWP for at least 5 years and they stated "NO EXCEPTIONS". Bill was for 741.00! PAWP REASONING: 7-Day Grace period is so they can continue to provide services for other clients, Meaning: we are not going to hire more people to continue to provide good customer service.

Would give it 100 stars if I could. I received a free years subscription with Walmart + and decided to add the Protection Plan. Best decision ever! Two months later my lab puppy got aspiration pneumonia from trying to eat a sprinkler stream (yes lab puppies are dumb) I chatted with the online app. They recommended I take her to my vet. $1400 later we were on our way home. I submitted the necessary paperwork to Pawp and in a week the deposited the money in my checking account. Definitely worth it. A the best thing about the $3,000 on the policy is that you can use it on any dog or pet you have in the app so it covers all your pets for $14 a month.