Carol M
GBThe calm in the storm Courtney kept me calm when I thought I couldn’t be…my 9 year old pup Sheba had been attacked by a dog while we were out on our walk, there weren’t many puncture wounds, but the ones she had were deep and she was bleeding. Courtney answered my questions and gave me insight on what to expect. Sheba continued bleeding after holding pressure for a little over an hour; at that point it was decided to get Sheba checked out to ensure that she didn’t having a clotting disorder. Sheba got her wounds washed out well, antibiotics and pain meds were given, and we were on our way home. Sheba is now on the mend.
Mr. Pissed Off
GBYou use that same BullCrap excuse about… You use that same BullCrap excuse about submitted documents with everybody. Yet when I try to contact you via support or email. I get no valid response. You don't have live chat, You don't reply to any emails. I dare you to contradict this! I dare you to present a phone number or actual live chat. You won't because your a scam! Update: BullS#/+!. There's nothing live about your Chat. You don't respond to emails but to rate your scamming service. I am a customer, now former customer due to your lack of respect. If you people actually respond to customers. The way you're trolling these reviews. There wouldn't be any problems.
Hoan-Vu Tran-Ho
GBI am sitting on $1700 vet bill because… I am sitting on $1700 vet bill because Pawp denied refund, Their reasoning: I did not bring my 13 year-old beagle to see the vet soon enough. My dog was throwing up couple of times, starting around 10 days before he died. After 10 days we thought that has to be something serious and brought him to the vet. They found a mass obstructing the intestines… Likely cancer. Not sure it would help to bring him to the vet 10 days earlier, given the symptoms.
Erica Mancuso
GBNo longer a trustworthy company! I joined PAWP when they were new and they were and did everything they said they were, I think to boost confidence and reviews. Now that they have grown, DO NOT TRUST THEM! They will find a way to increase your payment. I was grandfathered in to a $14 a month emergency fund and they found a way to increase to $19 and now will not refund my mendbership. They are very sketch now and as you can see from recent reviews, do not expect then to do right by you. It was a good idea, then they grew and got greedy.
goutam behera
GBProbably the WORST service to use Probably the WORST service to use. DO NOT USE THEM! I repeat DO NOT USE THEM if you care about your furry friend. They won’t pay for any emergency. The only way they will pay if your dog is at death’s door. My dog had a major injury and they refused to pay saying he won’t die from this. So it is not an emergency. Please, go with Lemonade or Nationwide. They are at least a 1000 times better than this. P.S.: Pawp if you are seeing this, shame on you! Also dont even try to comment on this review by apologizing and asking to reach out to customer care because I know you are just a big bunch if SCAMMERS!