goutam behera
GBProbably the WORST service to use Probably the WORST service to use. DO NOT USE THEM! I repeat DO NOT USE THEM if you care about your furry friend. They won’t pay for any emergency. The only way they will pay if your dog is at death’s door. My dog had a major injury and they refused to pay saying he won’t die from this. So it is not an emergency. Please, go with Lemonade or Nationwide. They are at least a 1000 times better than this. P.S.: Pawp if you are seeing this, shame on you! Also dont even try to comment on this review by apologizing and asking to reach out to customer care because I know you are just a big bunch if SCAMMERS!
Hoan-Vu Tran-Ho
GBI am sitting on $1700 vet bill because… I am sitting on $1700 vet bill because Pawp denied refund, Their reasoning: I did not bring my 13 year-old beagle to see the vet soon enough. My dog was throwing up couple of times, starting around 10 days before he died. After 10 days we thought that has to be something serious and brought him to the vet. They found a mass obstructing the intestines… Likely cancer. Not sure it would help to bring him to the vet 10 days earlier, given the symptoms.
customer
GBthe doctor was great and receptive the doctor was great and receptive, however, we think she may have missed the mark a bit...it seems that fleas which is what our pup has is a reason for most of the symptoms he is experiencing. once we removed the fleas and gave him flea medicine his health turned around quickly...he is eating on his own and his poop is continuing to solidify
amena ali
GBI genuinely cannot say enough about how… I genuinely cannot say enough about how wonderful Pawp has been for me! My girls have had numerous issues from spaying surgeries, bladder crystals, UTIs, to URIs and the staff has ALWAYS helped me! Regardless of the time of day or amount of questions I have, the techs and vets are always so thorough in their assistance. I have saved so many trips to the vet because I’ve received wonderful care through pawp. The techs and vets are so invested they check up on my girls and how they are doing! Best, BEST service for pet babies, everyone on the site is fantastic!
Erica Mancuso
GBNo longer a trustworthy company! I joined PAWP when they were new and they were and did everything they said they were, I think to boost confidence and reviews. Now that they have grown, DO NOT TRUST THEM! They will find a way to increase your payment. I was grandfathered in to a $14 a month emergency fund and they found a way to increase to $19 and now will not refund my mendbership. They are very sketch now and as you can see from recent reviews, do not expect then to do right by you. It was a good idea, then they grew and got greedy.