My German shepherd had a emergency ER… My German shepherd had a emergency ER visit. I contacted Pawp and was told to take her to ER which I did ...too long of a story. But long story short I purchased this for we travel and wanted some insurance if something like this happen. But when I tried to get reimbursed for the ER visit I had to jump thru hoops ...I paid for emergency insurance!!!! I debated with them for awhile and was still turned down because I did not let them keep my dog overnight! They said I turned down the vet recommendations...which I took all the meds and the diet change but I was not going to let them keep my dog in strange city and not my vet. Just find another insurance for your pet other than Pawp!!!

Scam artist My dog Daise had a lot of blood in her urine she was in pain and we took her to emergency they did a bunch of tests and it cost $2,000 the vet said good thing you brought her in it was 11pm I submitted the claim to Pawp and their r own vet said good thing we took her in when she saw how much blood was in her urine. Pawp declined my claim saying it is outside their policy. What a joke been paying premiums for over 3 years and this is what they do Look elsewhere for emergency pet insurance. Update I have tried reaching out to support but no answers, They do not have a phone number that works either. I do plan on filing a report to the AG and BBB.

Would give it 100 stars if I could. I received a free years subscription with Walmart + and decided to add the Protection Plan. Best decision ever! Two months later my lab puppy got aspiration pneumonia from trying to eat a sprinkler stream (yes lab puppies are dumb) I chatted with the online app. They recommended I take her to my vet. $1400 later we were on our way home. I submitted the necessary paperwork to Pawp and in a week the deposited the money in my checking account. Definitely worth it. A the best thing about the $3,000 on the policy is that you can use it on any dog or pet you have in the app so it covers all your pets for $14 a month.

the doctor was great and receptive the doctor was great and receptive, however, we think she may have missed the mark a bit...it seems that fleas which is what our pup has is a reason for most of the symptoms he is experiencing. once we removed the fleas and gave him flea medicine his health turned around quickly...he is eating on his own and his poop is continuing to solidify

Good help from caring professionals So far, we've only used Pawp as a step to help decide whether to take our pet to the vet first or try home remedies first. The professionals I have "talked" to ask clarifying questions and give some education on the condition and/or what might be causing it. So far, I've been able to avoid two costly trips to the vet's office.