Wonderful supportive service Wonderful supportive service. I did the emergency fund. I used it today, and even though it's a one and done it's given me peace of mind. My elderly cat is upon the Rainbow bridge but this really helped.

7 Day Grace Period or your Screwed! Dog was cut by a piece of tin; video conference with 'licensed vet tech' who approved emergency care. Submitted a request for emergency funds along with the receipt that the vet had provided to me. PAWP refuse documentation and requested full medical history with itemized/detailed vet notes surrounding procedure with a "7-day grace period" and if you are unable to acquire these docs from your vet and submit them 'your screwed". Vet didn't respond and I had to be in NYC for treatment of prostate cancer at Memorial Sloan Kettering. I have been a client of PAWP for at least 5 years and they stated "NO EXCEPTIONS". Bill was for 741.00! PAWP REASONING: 7-Day Grace period is so they can continue to provide services for other clients, Meaning: we are not going to hire more people to continue to provide good customer service.

The calm in the storm Courtney kept me calm when I thought I couldn’t be…my 9 year old pup Sheba had been attacked by a dog while we were out on our walk, there weren’t many puncture wounds, but the ones she had were deep and she was bleeding. Courtney answered my questions and gave me insight on what to expect. Sheba continued bleeding after holding pressure for a little over an hour; at that point it was decided to get Sheba checked out to ensure that she didn’t having a clotting disorder. Sheba got her wounds washed out well, antibiotics and pain meds were given, and we were on our way home. Sheba is now on the mend.

One of the few monthlies I am glad to have The vet answered our chat request in less than a minute and immediately invited us to video chat when I explained the situation. She then told us to get our dog to the vet and that she would activate our fund. The call lasted less than 5 minutes. Our pup ended up being hospitalized for about 36 hours and PAWP helped us cover about 80% of the cost. We were approved in 3 business days and I initiated an ACH deposit for easier payment to the emergency vet. This service is well worth the monthly payment and we will be continuing to stay with them.

DO NOT USE THEM DO NOT USE THEM. I recently adopted an adorable little mixed Pom and signed up for Pawp after research (admittedly I should have put more time into this), and when Chucky got hurt from a sprained leg playing in the dog park, Pawp did everything they can find a reason to not cover him. I paid for insurance for these type of exact accidental injuries, so now I’m fighting to get Chucky’s medical reimbursed and wasting weeks with their representative. LOOK INTO NATIONWIDE instead, my parents use them and they never had an issue.