Why no reply? As another poster has said, ordered over two weeks ago following a promo. Said 3-5 day delivery and still nothing. Contacted them three times via form on site - no answer. Called listed phone number - does not exist. Emailed today - let’s see what happens. Very frustrating.

No delivery, no refund, terrible customer service Ordered a Christmas album in November, and the website said it would arrive early December. Once it shipped (two weeks later), the estimated delivery date was January 4. I contacted the company to see if I could cancel because I wouldn't need a Christmas album in January, and they wouldn't cancel since it had shipped. They told me to refuse the delivery upon arrival (lol) On January 4, the album was marked as delivered but nowhere to be found. I once again, contacted the company. I was told I would receive a full refund. Two weeks later, I received a follow-up email stating that the previous email was incorrect, and I needed to file a claim with a third-party insurance company. I emailed back for clarification, and did not receive a response for three more weeks, and when I did, it was just a copy/paste of the same email stating I needed to go through a third party. Absolutely ridiculous.

I would give them a 5 star I would give them a 5 star. The problem is, the company they use for delivery (Fedex) is incapable of doing their job. Yes, no phone numbers. But every contact I did they responded. You may wonder what fedex did? I live in allen park mi home of the Detroit Lions practice facility. That's where they delivered it. Thank goodness the USPS saw it & picked it up. Otherwise, awesome set & glad I took a chance

Stay CLEAR of this company Stay CLEAR of this company. I placed an order with them on Dec. 16, 2023 for 2 sets of a Paul McCartney 3x3 album I received an email that I would receive it in early January and I have yet to receive my order. Upon trying to contact this company, ALL that I get is an email stating that they will look into it This has gone on for a week without ANY clarification Red Flags. BEWARE of these FRAUDSTERS

Scammers Scammers! I purchased a large order of LP'S & CD sent to Australia. They charged on the invoice Australian (VAT), which doesn't exist its GST! Cant be bothered to find out the correct terminology. The charge is totally wrong, goods under $1000 Australian dollars are not subject for import Tax. NO RESPONSE. Also several items are damaged due to their sloppy packaging which they charge top dollar for shipping+package. They replaced the cheapest damaged item & just ignore any follow-up on the other damaged item. AVOID!