George Gerasimchuk
CAStay CLEAR of this company Stay CLEAR of this company. I placed an order with them on Dec. 16, 2023 for 2 sets of a Paul McCartney 3x3 album I received an email that I would receive it in early January and I have yet to receive my order. Upon trying to contact this company, ALL that I get is an email stating that they will look into it This has gone on for a week without ANY clarification Red Flags. BEWARE of these FRAUDSTERS
Andy
GBStill haven't been refunded for a cancelled order Purchased $60 worth of items from them. Was told the items were going to be delayed and was given the option to cancel the order. I cancelled the order and was told I'd receive a refund in 3-10 days. Over 2 weeks went by, not a word from them. Finally I file a dispute with my credit card, and they get back to me nearly a month later saying they won't deal with me until I close the dispute. Still haven't gotten it resolved. I highly recommend NOT purchasing from their site.
Mike Marriott
CAUDiscover music Canada should be avoided Do not order from this company as they provide no contact after order, no update. It’s been months since I ordered vinyl from them and I’m accepting the fact that I’ve been scammed
BR
GBHorrible customer service!!! Preordered a Christmas album. It came in a timely fashion...packed in super thin box with no cardboard backing or padding or fragile id anywhere on package. Opened the box and the sealed record was mangled. Deep creases all over from where the box and therefore, record cover, was bent all the way flush. No phone number, so sent in a request via email with clear pics. Got the ol' we'll give you a 10% refund notice. Haha, i wish i could include pics here. Ridiculous customer service. Wish i read these reviews earlier before ordering. For the naysayer post, just keep ordering. You'll run into this soon enough.
Ryan Sullivan
CAAfter 4 Months of Waiting - Order Cancelled I placed an order on October 25th, 2023 for an album by Víkingur Ólafsson, "Goldberg Variations - LP w/ Signed Lithograph". I then waited patiently with no delivery month after month. I reached out several times asking for an update with a constant answer of "Production Delay". Then, in mid February 2024 I noticed the product no longer available on their website. I emailed in and receive a "let me look into this further" with no response for two further weeks. Well, I finally have my answer on February 29th, 2024, "Unfortunately, we are now out of stock of the following items in your order. Because of this, we've provided you with the appropriate refund." I waited from October 25th, 2023 to February 29th 2024 with No Delivery. Buyers Beware. Stay Clear.