Scammers Scammers! I purchased a large order of LP'S & CD sent to Australia. They charged on the invoice Australian (VAT), which doesn't exist its GST! Cant be bothered to find out the correct terminology. The charge is totally wrong, goods under $1000 Australian dollars are not subject for import Tax. NO RESPONSE. Also several items are damaged due to their sloppy packaging which they charge top dollar for shipping+package. They replaced the cheapest damaged item & just ignore any follow-up on the other damaged item. AVOID!

After 4 Months of Waiting - Order Cancelled I placed an order on October 25th, 2023 for an album by Víkingur Ólafsson, "Goldberg Variations - LP w/ Signed Lithograph". I then waited patiently with no delivery month after month. I reached out several times asking for an update with a constant answer of "Production Delay". Then, in mid February 2024 I noticed the product no longer available on their website. I emailed in and receive a "let me look into this further" with no response for two further weeks. Well, I finally have my answer on February 29th, 2024, "Unfortunately, we are now out of stock of the following items in your order. Because of this, we've provided you with the appropriate refund." I waited from October 25th, 2023 to February 29th 2024 with No Delivery. Buyers Beware. Stay Clear.

UDiscover music Canada should be avoided Do not order from this company as they provide no contact after order, no update. It’s been months since I ordered vinyl from them and I’m accepting the fact that I’ve been scammed

Horrible customer service!!! Preordered a Christmas album. It came in a timely fashion...packed in super thin box with no cardboard backing or padding or fragile id anywhere on package. Opened the box and the sealed record was mangled. Deep creases all over from where the box and therefore, record cover, was bent all the way flush. No phone number, so sent in a request via email with clear pics. Got the ol' we'll give you a 10% refund notice. Haha, i wish i could include pics here. Ridiculous customer service. Wish i read these reviews earlier before ordering. For the naysayer post, just keep ordering. You'll run into this soon enough.

Very happy customer:-) I was very sceptical about ordering from this site due to the really bad reviews.I am so glad that I did though,I have had a super service from this company. I ordered a blu ray A-ha dvd at a great price and brand new that I could not find anywhere else. It arrived about eight days after ordering and having just watched it I am over moon. I cannot recommend this company enough,I do live in the UK whether that makes a difference or not i do not know but I would not hesitate to purchase from them again:-)