Worst service I've ever experienced Worst service I've ever experienced. Delay after delay, no real communication and selling stuff they don't even have stock of. They've already cost me the chance at one release and have delayed another shipment by over a month. Have tried to cancel but they will not respond!

I should have read the reviews I should have read the reviews. I'm reviewing Canadian site. My purchase was supposed to have been shipped a week ago, but it hasn't. No updates from them. They don't respond to emails or communications. Atrocious customer service. Avoid at all costs.

I would give them a 5 star I would give them a 5 star. The problem is, the company they use for delivery (Fedex) is incapable of doing their job. Yes, no phone numbers. But every contact I did they responded. You may wonder what fedex did? I live in allen park mi home of the Detroit Lions practice facility. That's where they delivered it. Thank goodness the USPS saw it & picked it up. Otherwise, awesome set & glad I took a chance

First and Last Time Doing Business with UDiscover This was my first time doing business with UDiscover Music, and it will be my last. I preordered a record a month ago and on the day of it's release, I received an email stating that the order could not be fulfilled and that I'd be getting my money back in 3-10 business days. When I contacted customer service about this issue, the answer I received was, "All the items that we have available for purchase are currently listed in the store. If an item you are inquiring about is not listed, it means that we no longer have it for sale. We're sorry for the inconvenience." In no way was that an adequate answer to my inquiry. There is no point to being able to preorder an album when they can just cancel the order on the date of release. This company is a joke.

Like everyone else not happy Like everyone else not happy. Ordered something on October 24, 2023. Still waiting-ship dates keep shifting. I am going to my credit card company to dispute the charge because they never respond. Scammers don’t order from them.