I would give a zero if possible I would give a zero if possible. They have screwed up over and over again, it's almost comical. They have sent wrong items on multiple occasions. They have failed to send replacements or refunds on multiple occasions. It takes them weeks to respond to customer service emails. I would highly recommend staying far away.

After reading all the negative reviews… After reading all the negative reviews I was very skeptical to buy from UMG Africa. Well,I made my first purchase and had a very pleasant experience. Excellent service, super fast shipping and very fast response from UMG. I will recommend buying from UMG Africa. Thank you very much

zachary latham ray baker I'm celebrity… zachary latham ray baker I'm celebrity model and singer and songwriter and in tiktok music director oral major major record labels Love yourself and love you for you and your got you what you get what you want

I wish I read all the negative reviews… I wish I read all the negative reviews before I ordered. First of all, umusic hides behind a lot of artists e-store, so you may be interacting with them without knowing. Second of all, they have very crazy shipping prices. Last one to seal the deal, they are extremely irresponsible with shipping. One of my order took more than 6 months to get a proper update, and they refunded one of my item because it is no longer available... (after 6 months maybe?), and then charged me the same shipping rate for the rest of the items. I know for a fact that charge extra for shipping more items. And this is after me checking the website weeks after weeks seeing when they are going to send my order out - and they always lie and say it's in a couple more days. Terrible merchant, should be out of business. They are only around because they have monopoly in the labels industry.

Save your money & frustration level Placed an order Jan 24, 2024. They shipped a completely different item. They requested that item to be ret'd to them with tracking & print off required return info to include in return pkg - all at my own expense. I requested a refund in several emails & by note in ret'd item. They say to give them 10 business days once item is received back & "we will have your request accommodated". Tracking verified that the item was delivered back to them Feb 16, 2024 @ 2:08pm. I gave them 3 wks & asked where my refund is. They closed my ticket request saying it was "solved". It's now Mar 16, 2024 so I guess I can kiss $52.56 goodbye!!!