VNYL

315 East Franklin Avenue, 90245, El Segundo, United States
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1.40
Based on 20 Reviews

5

0.00%

4

5.00%

3

0.00%

2

25.00%

1

70.00%
About VNYL

Devoted to the discovery and listening of vinyl records. A curated selection of new vinyl albums arrives monthly.

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Carlos Flores
GB

One of the worst experiences I've had purchasing something online I signed up for their album curating service and never received anything after over a month now since placing my order. No one ever answers their customer service number and it takes you directly to an answering machine that has a full inbox. Good luck trying to get someone to respond to you via email too. When they finally do they tell you curating takes up to "4 business weeks" whatever that means, despite their website saying it only takes 2-3 weeks for them to ship your order. There are much better vinyl curating services out there, avoid this scam company.

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Timothy Healy
GB

Rip off Rip off. Music is poor. Connection is poor. Start charging you asap without permission even if it’s a gift. Would never use them.

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Rachel Grossman
GB

This company is borderline unethical This company is borderline unethical. Their website is so poorly designed you can't tell whether or not you have even finished your order because you have to choose "vibes," and it's totally unclear that those vibes are what enable you to place an order. There are no clear steps. Meanwhile their marketing campaign is extensive and their customer support is both not helpful and slow. While I don't believe this is a scam, I will say it does NOT have your best interest at heart, and I look forward to when it will inevitably go out of business, as two people I know have dropped them as well.

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Isaac Strong
GB

Absolutely terrible Absolutely terrible. After filling out the artists and genres I like in detail and including access to my Spotify I was sent 3 albums that weren’t remotely related to anything I said I enjoyed or listened to. After receiving my shipment I tried to cancel my subscription by calling. Nobody answered so they sent me an email to address my concerns. I emailed back to say I wanted to cancel my subscription and after sending multiple emails they still have not replied. Since then I have been charged for two more months and have yet to receive my shipment from the first charge. Their entire service feels like one big scam. You are much better off shopping your local record stores or using discogs to get something you actually want.

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Jackson Mendillo
GB

Insanely terrible Insanely terrible, only gave 2 because I got 2 out of 9 records that I actually like. My last order I ordered in august and it didn’t come until October. After weeks of emailing them to cancel I finally threatened to open a dispute in BBB and they gave me a full refund. I didn’t read reviews first and I was swept in by their deceptive marketing. No you won’t get P!ATD like they put in their ads, you’ll get country music from a band with 10,000 listeners on Spotify after you put no country.

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