VNYL

315 East Franklin Avenue, 90245, El Segundo, United States
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1.40
Based on 20 Reviews

5

0.00%

4

5.00%

3

0.00%

2

25.00%

1

70.00%
About VNYL

Devoted to the discovery and listening of vinyl records. A curated selection of new vinyl albums arrives monthly.

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Chad Laduke
US

Waste of money with do many other… Waste of money with do many other record subscriptions out there. Customer service is non existent, monthly selections straight out of a bargain bin and when asked to actually send music I like was told we are a music discovery service. If that isn't bad enough no refund policy so once they get your money your ruined. The records are so bad I tried bring ten months of records (30) to the local pawn shops and couldn't get a $1 a record. Buyer please beware

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Carlos Flores
US

One of the worst experiences I've had purchasing something online I signed up for their album curating service and never received anything after over a month now since placing my order. No one ever answers their customer service number and it takes you directly to an answering machine that has a full inbox. Good luck trying to get someone to respond to you via email too. When they finally do they tell you curating takes up to "4 business weeks" whatever that means, despite their website saying it only takes 2-3 weeks for them to ship your order. There are much better vinyl curating services out there, avoid this scam company.

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Ashlyn Walker
US

A confusing subscription I didn't receive a single package from them for 10 months because I did not select what "vibe" I wanted. They kept charging my account, however. When I called about a potential refund they could not issue one to me...only store credit for their tiny online record selection. If you do subscribe, be aware that you have to choose what "vibe" you want every month for your records to come, or they won't come at all.

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Kate Valliere
US

Ugh. Everything they sent me sucked. I didn't want it to contaminate my record collection. It was like getting deadstock of bands that never made it for a reason, plus one record based (poorly) on your actual tastes. They don't ask for feedback, so you can't encourage them in a different direction. Customer Service when cancelling was easy to deal with.

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Cassie Otten
US

Absolute scam at best Absolute scam at best. They are over 3 months behind on shipping the vinyls. They now owe me two orders. Numerous follow up attempts to customer service who just say "we are sorry and will look into this". DO NOT BELIEVE THESE FAKE PAID REVEIWS THIS ENTIRE OPERATION IS A JOKE THAT NEEDS TO BE SHUT DOWN.

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