Dana Dixon
GBWaste of money and customer service sucks My daughter was very excited to get this subscription for Christmas...until we constantly had to contact customer service to see where our monthly order was. It takes a month to get a reply, and the empty promises that were made never happened. Save your money and go with a different record subscription!
Ken Swenson
GBNot worth it at all The "curated" records are mostly garbage. You can only cancel by phone and the customer service representative takes you through a 20 minute rigamarole before you can cancel. Also, any unused credits are unavailable for use after you cancel but you you can't place multiple orders at a time, so if you miss a month, you basically don't get the records you paid for.
Jamie Bourgeois
GBThese folks are scam artists These folks are scam artists. Do not use this subscription service. I thought this would be an incredible experience - I mean who wouldn't want vinyl curated based on your spotify playlist. I signed up January 2021 - it's currenlty March 29, 2021 and I have yet to received anything from Vnyl. After several attempts calling and through some pretty nasty emails / contact on social media, I was finally able to cancel my subscription. BUYER BEWARE!
Lamar Hervey
GBMissing records in order. Bad customer service. Albums received were odd and nothing I play more than once. 2nd mailing showed up damaged with only 1 record in it but 3 were ordered. I immediately reached out and sent pictures and I'm told when you order next month and pay for shipping separately we will send you the 2 missing records. I paid and expect to receive these records asap. Several messages later I cancelled my subscription. No refund, no records. It's a scam. Steer clear.
Stu
GBDo not subscribe, Do not even Gift! Received a 3 month Gift subscription. Thought it was weird they needed a credit card to receive a gift, READ THE FINE PRINT!! Unless you Cancel before your subscription renews, they automatically start charging monthly. I was charged twice before even receiving my 3rd pack of records!!! No email, no notice about 'Gift Subscription' running out. Only received store credit, no refund. Unethical business practices if you ask me. Also, I tried to curate my profile the best I could, writing in bands, genres, linked Spotify, AND Discogs and I think I've only enjoyed like 3/9 records I received. Sounds like a great idea, but it's not.