VNYL

315 East Franklin Avenue, 90245, El Segundo, United States
image
1.40
Based on 20 Reviews

5

0.00%

4

5.00%

3

0.00%

2

25.00%

1

70.00%
About VNYL

Devoted to the discovery and listening of vinyl records. A curated selection of new vinyl albums arrives monthly.

Tags
Contact Info

You need to Login first to submit your review.

image
Dana Dixon
US

Waste of money and customer service sucks My daughter was very excited to get this subscription for Christmas...until we constantly had to contact customer service to see where our monthly order was. It takes a month to get a reply, and the empty promises that were made never happened. Save your money and go with a different record subscription!

image
Ken Swenson
US

Not worth it at all The "curated" records are mostly garbage. You can only cancel by phone and the customer service representative takes you through a 20 minute rigamarole before you can cancel. Also, any unused credits are unavailable for use after you cancel but you you can't place multiple orders at a time, so if you miss a month, you basically don't get the records you paid for.

image
Stu
US

Do not subscribe, Do not even Gift! Received a 3 month Gift subscription. Thought it was weird they needed a credit card to receive a gift, READ THE FINE PRINT!! Unless you Cancel before your subscription renews, they automatically start charging monthly. I was charged twice before even receiving my 3rd pack of records!!! No email, no notice about 'Gift Subscription' running out. Only received store credit, no refund. Unethical business practices if you ask me. Also, I tried to curate my profile the best I could, writing in bands, genres, linked Spotify, AND Discogs and I think I've only enjoyed like 3/9 records I received. Sounds like a great idea, but it's not.

image
Rachel Grossman
US

This company is borderline unethical This company is borderline unethical. Their website is so poorly designed you can't tell whether or not you have even finished your order because you have to choose "vibes," and it's totally unclear that those vibes are what enable you to place an order. There are no clear steps. Meanwhile their marketing campaign is extensive and their customer support is both not helpful and slow. While I don't believe this is a scam, I will say it does NOT have your best interest at heart, and I look forward to when it will inevitably go out of business, as two people I know have dropped them as well.

image
Jamie Bourgeois
US

These folks are scam artists These folks are scam artists. Do not use this subscription service. I thought this would be an incredible experience - I mean who wouldn't want vinyl curated based on your spotify playlist. I signed up January 2021 - it's currenlty March 29, 2021 and I have yet to received anything from Vnyl. After several attempts calling and through some pretty nasty emails / contact on social media, I was finally able to cancel my subscription. BUYER BEWARE!

We may use cookies or any other tracking technologies when you visit our website, including any other media form, mobile website, or mobile application related or connected to help customize the Site and improve your experience. learn more

Allow