Excellent customer service Both Madison Blackwell & Jeffrey Miller were kind, thorough & patiently answered all of our questions. They truly made a very complicated process as smooth as possible :)

Agent Amy was outstanding to work with… Agent Amy was outstanding to work with in every way. Very clear in communicating how the entire process works. Kept me up to date on a regular basis as to the status of our application. All along the way also a very kind, compassionate, funny and personalble person to interact with. Went from thinking this offer was a scam to being persuaded by Amy it was the real deal. She was so right and so grateful to be connected with her and Accelerate. Highly recommend this company to process your application.

Our Business Parenting with a purpose… Our Business Parenting with a purpose Life center worked with Korrean Minor and Jessica Taylor, they were very proficient and kind. These two woman were an absolute pleasure to work with. I was surprised how quickly the turn around time was for everything to be completed. I will definitely be referring Accelerate Tax to others I know.

Working with Sheena Irvin was… Working with Sheena Irvin was wonderful. She walked me through the entire process, answered all my questions without delay. Continually followed up, and kept me up to date. I was recommended to AcceleratedTax, which gave me confidence in my decision to use their service. However, Sheena blew me away with her kind and attentive personal service! This experience went from something I was dreading to something that was easy and quick. I highly recommend them.

Good, but some communication issues In general, I was happy with the process. However, the communication process was a little disjointed. I understand that this was partly on our side as I was the primary point of contact (3rd party Controller for the company) but I asked the President/CEO/owner (Pete) to respond to some questions. Consequently, some communication went to him and some to me. Also, I received an email about scheduling a final update call, but did not receive a call at the scheduled time.