Not totally satisfied The support personnel was not very knowledgeable and done were not very friendly. I also had trouble with returns needing rejected but I was not notified auth an ack until the client's started calling to what wad going on. One of my business clients return was left hanging gettin march to a few days ago when I haf to retransmit before it would give me an acceptance ack. Then it finally showed it was accepted in march. I like a lot if the features but the software freezes up often.

Software is great but we can still do… Software is great but we can still do better, web-based software can save us time if we can do a direct input on 1040 rather than going step by step on forms. year comparison and tax bracket rate of 15% etc on clients based on income. direct chat on troubleshooting on tax returns, when help arises and need. Business return and Partnership 1120S on Webbased than using 2 different software Desk top & webbased. Overall its great but need more tweak.

Aubrey has answered every question I… Aubrey has answered every question I had for two seasons now. She walks me through everything even if it's not her job and she is always professional and genuinely polite. I was scared starting out &I feel like I have support with her.

When I filed When I filed, the software missed the deduction for my son dependent care. When I used freetaxusa for my wife it caught the error and others. I spent 37.99 for a return and 42 to amended that return. My wife's with a business was free. Will use free usa going forward. Plus free usa was cheap and 100% accurate!!

I'm a registered tax preparer and an… I'm a registered tax preparer and an ERO. We are two preparers in this office nowadays. My colleague is a CPA and former IRS agent. We strive to turn out a complete, accurate, and honest return for the client. I've bought TaxSlayer Pro twenty six years. I've seen TaxSlayer grow. I've seen the software become more and more capable, easy to use, and comprehensive each year. It's alway been good software for a preparer or larger office. The 2022 package, as it is each year, is the best it ever was anew.