PAUL
GBGreat Tax Preparation Software This tax software is very easy to use and train subordinate tax preparers to use. The three year comparison is fantastic and critical when checking work. Our return rate is over 95 percent so the comparison is crucial. Our practice is in a multi-state area and my only complaint would be that some states seem to be programmed differently which can cause issues when preparing multiple states. Customer Service is very strong. I will continue to use and strongly recommend.
Laverne S
GBNot totally satisfied The support personnel was not very knowledgeable and done were not very friendly. I also had trouble with returns needing rejected but I was not notified auth an ack until the client's started calling to what wad going on. One of my business clients return was left hanging gettin march to a few days ago when I haf to retransmit before it would give me an acceptance ack. Then it finally showed it was accepted in march. I like a lot if the features but the software freezes up often.
Margarette Horton
GBThe form 9325to have the ability to get… The form 9325 to have the ability to get this form that gives information on the acceptance of approval of transmitting of return or extensions for Corporations, trust, and non profits. One needs to be able to always retrieve it any time though out the year for printing. Therefore having no need to print right at the time of acceptance. Lending agents are asking for it and when one goes to print it is not there.
LORRAINE
GBSoftware is great but we can still do… Software is great but we can still do better, web-based software can save us time if we can do a direct input on 1040 rather than going step by step on forms. year comparison and tax bracket rate of 15% etc on clients based on income. direct chat on troubleshooting on tax returns, when help arises and need. Business return and Partnership 1120S on Webbased than using 2 different software Desk top & webbased. Overall its great but need more tweak.
JOHN DAVID FORD
GBThis is a User Friendly for a very good price. My Name is John and this is my Fourth Year using Taxslayer Pro. It is one of the most User Friendly Tax program I have ever Used. There Customer Service is always available to help with any Problem that I encounter. The new product that was offered this year which allows my Clients to Pay their Tax Prep Fee out of the Refund for only $15.00 was Just what I needed because i allowed some of my Customers to used the Honor System but all was not Honest. Thank You Santa Barbara for the low fee that you charged. My Customer Base increased because of it. Thank you.