Tech support is great Tech support is great! always ready to help. I wish the program can offer more complex forms, is tedious to do things by hand because is not support by the program. I would also like to see more ways to personalize the letters to clients and be able to do quick quotes without having to save the information in the program.

Thank you Aubrey Aubrey is so knowledgeable about not only the software she sells but about the requirements a tax preparer must meet to be able to work as a professional. She literally saved my tax season. I would recommend her to anyone looking to purchase tax preparer software.

Very compatible software for Tax Preparer Very compatible software for both Federal & State. Ease of use after 10 years of using the software and brings data forward from year to year which is a tremendous help.

use of multiple years in dropdown Your programers need to label the tax year being used, without having to download an individual client to determine what program year you are using. Many times i will have multiple tax years downloaded but can't tell which one just looking at the initial screen. Tom Evans

Not totally satisfied The support personnel was not very knowledgeable and done were not very friendly. I also had trouble with returns needing rejected but I was not notified auth an ack until the client's started calling to what wad going on. One of my business clients return was left hanging gettin march to a few days ago when I haf to retransmit before it would give me an acceptance ack. Then it finally showed it was accepted in march. I like a lot if the features but the software freezes up often.