Mike Bishop
USWhen I filed When I filed, the software missed the deduction for my son dependent care. When I used freetaxusa for my wife it caught the error and others. I spent 37.99 for a return and 42 to amended that return. My wife's with a business was free. Will use free usa going forward. Plus free usa was cheap and 100% accurate!!
JOHN DAVID FORD
USThis is a User Friendly for a very good price. My Name is John and this is my Fourth Year using Taxslayer Pro. It is one of the most User Friendly Tax program I have ever Used. There Customer Service is always available to help with any Problem that I encounter. The new product that was offered this year which allows my Clients to Pay their Tax Prep Fee out of the Refund for only $15.00 was Just what I needed because i allowed some of my Customers to used the Honor System but all was not Honest. Thank You Santa Barbara for the low fee that you charged. My Customer Base increased because of it. Thank you.
Jana Vacatova
USGreat Service I spoke to Ms. Audrey - she was very helpful, professional and pleasant. She informed me about all the changes your company made regarding the tax programs (for example that classic does no longer allow for business returns preparation) and helped me in my predicament.
LaKesha Stone
USAubrey has answered every question I… Aubrey has answered every question I had for two seasons now. She walks me through everything even if it's not her job and she is always professional and genuinely polite. I was scared starting out &I feel like I have support with her.
Chi N
USI has been with the software for 5… I has been with the software for 5 years now. The software is great except one thing that I report every year to make it change, but it still hasn't happened. The software doesn't calculate the under estimated penalties for self-employed people. My customers complain every year because they don't want to receive another bills from IRS after their tax returns were filed. It's very irritating. This year the software did calculate the under estimated penalties for states but NOT FOR THE FEDERAL. I don't know why software developer did not do it for the federal part?