I am a tax preparer that has decided to… I am a tax preparer that has decided to go on my own. So far, I am very pleased with my experience with TaxSlayer Pro, and, their follow-up on my cases when ever I found myself where it is difficult for me to understand a particular status, or the client's tax situation does not make it easy for me to complete.

Great product Great product, so much better than my previously used product. Ease of use and calculations are dead on!

Aubrey has answered every question I… Aubrey has answered every question I had for two seasons now. She walks me through everything even if it's not her job and she is always professional and genuinely polite. I was scared starting out &I feel like I have support with her.

You still have not settled my numerous… You still have not settled my numerous issues. It seems like it is very difficult to speak to someone that knows anything. I have asked for a $200 refund in email for your support people telling me to get an IT guy and I did not need one.

Software is great but we can still do… Software is great but we can still do better, web-based software can save us time if we can do a direct input on 1040 rather than going step by step on forms. year comparison and tax bracket rate of 15% etc on clients based on income. direct chat on troubleshooting on tax returns, when help arises and need. Business return and Partnership 1120S on Webbased than using 2 different software Desk top & webbased. Overall its great but need more tweak.