use of multiple years in dropdown Your programers need to label the tax year being used, without having to download an individual client to determine what program year you are using. Many times i will have multiple tax years downloaded but can't tell which one just looking at the initial screen. Tom Evans

Tech support is great Tech support is great! always ready to help. I wish the program can offer more complex forms, is tedious to do things by hand because is not support by the program. I would also like to see more ways to personalize the letters to clients and be able to do quick quotes without having to save the information in the program.

I am a tax preparer that has decided to… I am a tax preparer that has decided to go on my own. So far, I am very pleased with my experience with TaxSlayer Pro, and, their follow-up on my cases when ever I found myself where it is difficult for me to understand a particular status, or the client's tax situation does not make it easy for me to complete.

Not totally satisfied The support personnel was not very knowledgeable and done were not very friendly. I also had trouble with returns needing rejected but I was not notified auth an ack until the client's started calling to what wad going on. One of my business clients return was left hanging gettin march to a few days ago when I haf to retransmit before it would give me an acceptance ack. Then it finally showed it was accepted in march. I like a lot if the features but the software freezes up often.

The form 9325to have the ability to get… The form 9325 to have the ability to get this form that gives information on the acceptance of approval of transmitting of return or extensions for Corporations, trust, and non profits. One needs to be able to always retrieve it any time though out the year for printing. Therefore having no need to print right at the time of acceptance. Lending agents are asking for it and when one goes to print it is not there.