Aubrey Gotchy was AMAZING!!! Aubrey was AMAZING! From start to finish. Told me exactly what I needed in order to sign up with my EFIN which I had never done before. Was there for any and every question I had. I would highly recommend her and your company again. Thank you!

You still have not settled my numerous… You still have not settled my numerous issues. It seems like it is very difficult to speak to someone that knows anything. I have asked for a $200 refund in email for your support people telling me to get an IT guy and I did not need one.

I'm a registered tax preparer and an… I'm a registered tax preparer and an ERO. We are two preparers in this office nowadays. My colleague is a CPA and former IRS agent. We strive to turn out a complete, accurate, and honest return for the client. I've bought TaxSlayer Pro twenty six years. I've seen TaxSlayer grow. I've seen the software become more and more capable, easy to use, and comprehensive each year. It's alway been good software for a preparer or larger office. The 2022 package, as it is each year, is the best it ever was anew.

I has been with the software for 5… I has been with the software for 5 years now. The software is great except one thing that I report every year to make it change, but it still hasn't happened. The software doesn't calculate the under estimated penalties for self-employed people. My customers complain every year because they don't want to receive another bills from IRS after their tax returns were filed. It's very irritating. This year the software did calculate the under estimated penalties for states but NOT FOR THE FEDERAL. I don't know why software developer did not do it for the federal part?

Great Service I spoke to Ms. Audrey - she was very helpful, professional and pleasant. She informed me about all the changes your company made regarding the tax programs (for example that classic does no longer allow for business returns preparation) and helped me in my predicament.