I had over 150 crypto transactions… I had over 150 crypto transactions across 3 exchanges, with margin use. After trying 3 competitors this was the one that successfully imported and linked them all. Robinhood was more difficult but I eventually had them manually imported into their provided spreadsheet. It was extremely easy to export the tax forms and then import into TurboTax as well! The only odd part was when there were exchange transfer fees and it didn't match up the export to the import but it all worked fine in the end. Spendy, but great product! Saved me lots of time and didn't need to go to a CPA.

I had a great experience with the site… I had a great experience with the site and was happy with how easy it was to enter all my info. One thing I did feel needs vamping up is adding more wallets like XRP, BitCoin Cash wallets, plus adding more exchanges to the list, other than these it's a great place to have your crypto taxes prepared.

Super Easy to Use It was super easy to use. Instructions were very clear. It took me less than an hour to complete my Form 8949 using KuCoin, Uphold, and Coinbase.

Your connection to Kraken is kaput Your connection to Kraken is disfunctional, both via API(?) connection and by download and reading of .csv file. Authentification failed in attempted connection via API or whatever it is. Then I downloaded my ledger .csv, as you specify, and your system declined to process the file, reporting several thousand entries are errors. No error was apparent on inspection, but what do I know, so I repeated the process -- meticulously -- with the same failed result and exactly the same number of asserted errors. I gave up on ZenLedger at that point and sent raw data to my accountant - from all sources. It'll cost me a bunch, but at least I'll get my taxes done on time. I won't be back next year. And by the way, you gave me a powerful incentive to write this review. At least I can confirm it's based on a genuine experience.

Poor customer service Poor customer service, and I suspect gouging practice with GLG. Twice now in 2022 I've experienced a no-show for scheduled 15-minute calls this year with ZL. The platform seems structured to send quick links as DIY via chat bubbles a short term fix but in reality has been detrimental to my experience, compounding research hours. I requested an alternate tax pro to Gordon Law after a disagreement and unfinished work and instead WAS SENT BACK TO GLG, by ZENLEDGER.