Javier Cervantes
GBI had a great experience with the site… I had a great experience with the site and was happy with how easy it was to enter all my info. One thing I did feel needs vamping up is adding more wallets like XRP, BitCoin Cash wallets, plus adding more exchanges to the list, other than these it's a great place to have your crypto taxes prepared.
abigoniaentaol.com
GBMany Problems to fix It does upload all your information from all of your wallets, and exchanges, but fixing all the problems is very time consuming, and a royal pain. I also have no idea if uploading CSV's helps or just creates more problems to fix, and makes it harder to find the solutions. I'd hate to have to rely on their information or explain things on an IRS audit.
Ali
GBlocks up when updating holdings So many issues with using this software; every time I make entries and import new wallets, the platform takes FOREVER to update holdings. It is almost like the platform locks up every time I try to update holdings. I have had to message support at least 5 separate times to get them to release my holdings manually.
Lynn
GBI wish you would expand the blockchains… I wish you would expand the blockchains you allow to be imported. Hbar? Atom? Link? your support chats were great.
jswproton.me
GBYour connection to Kraken is kaput Your connection to Kraken is disfunctional, both via API(?) connection and by download and reading of .csv file. Authentification failed in attempted connection via API or whatever it is. Then I downloaded my ledger .csv, as you specify, and your system declined to process the file, reporting several thousand entries are errors. No error was apparent on inspection, but what do I know, so I repeated the process -- meticulously -- with the same failed result and exactly the same number of asserted errors. I gave up on ZenLedger at that point and sent raw data to my accountant - from all sources. It'll cost me a bunch, but at least I'll get my taxes done on time. I won't be back next year. And by the way, you gave me a powerful incentive to write this review. At least I can confirm it's based on a genuine experience.