HomeWork Solutions - Great Service I have been using HomeWork solutions for two years since employing a caregiver for my wife. They have always provided me with excellent support and I've never had to wait for someone to answer the phone when I call them. Their client portal works quite well and the relief factor that I've experienced, not worrying about filing the appropriate tax documents is beyond words. They are a great service to work with!

Always on-time and accurate Always on-time and accurate. HWS has been great to work with! I used them for my nanny and now use them for my business payroll too.

Overpaid our employee by $1400 Overpaid our employee by $1400 over the course of 1 month and refused to fix the situation. That is after multiple failures to even run payroll at all over the course of our time with them. Our nanny is frustrated and confused as to why her paychecks are wrong or not showing up at all. They market themselves as simple nanny payroll processor for households. In my opinion, they have not been simple to work with nor have meet the basic requirements to be a payroll processor as the money they have paid out to our nanny has been incorrect or hasn't shown up at all. Save yourself thousands and many hours of reconciling payroll / bank accounts and use another group.

My experience is not great with this…company My experience is not great with this company. I have been waiting 2weeks to receive the remaining of my earnings. Every time I call to inquire I’m told it will be in my accounts (Nothing)! Each time I call back they say the supervisor didn’t submit it! This is so freaking frustrating!!!! Excuses! I know plenty of people who would love a job!!!!! POOR Business and excuses😡 Do not send me a feedback! There’s nothing you can say. It’s been two weeks and 6 calls with the same answer.

Top-Notch Customer Service I consider myself fairly tax literate, but there were some complexities that I couldn't figure out myself, and HWS was amazing in explaining things to me, and helping me configure everything correctly. I've called a few times with random questions in the last year and I always get a real person who walks my through everything. Customer service is KEY!