Lorna
GBindispensable. Have used for over 30 years and cannot do without them. As we all know IRS and SocialmSecurity can be difficult but they solved every problem, always. I am adverse to technology and they have been incredibly patient walking me through it. Always unfailingly polite about everything and patient as well.
Cristina Calvert
GBAlways on-time and accurate Always on-time and accurate. HWS has been great to work with! I used them for my nanny and now use them for my business payroll too.
Max
GBPerfect for our needs This company has been a dream to manage our payroll for our nanny. Reporting hours is incredibly simple, tax filing is done for you throughout the year, and it makes the lives of busy professionals who are also busy parents juggling childcare so much easier. I’ve made this recommendation to multiple to friends and neighbors. I’d give them 10 stars if I could.
Mary Jane
GBHighly recommend. It was a relief to find HomeWork Solutions. Everyone I spoke with was always courteous, professional, available to answer all my questions and helped me set up our account step-by-step, for one employee. They took away the stress that comes with payroll, meeting state requirements and paying all the taxes. I would highly recommend their services.
Kelly S.
GBVery poor customer experience Very poor customer experience. I used HomeWork Solutions for our Nanny payments, which the system worked fine. I even recommended them to friends. However, after we quit using the service, a default in the system set up an automatic draft for Nanny services we never used. I was not given warning this draft was happening. Up calling the company for help, I understand the default was set and this was my error. Rather then help me through this, the customer service person was terrible to work with, condescending and I highly do not recommend this organization. I cancelled my account. Customer service is key - if you can't fix something at least don't be a jerk.