Eva Lorene Orchard
GBI have used this service for a prior… I have used this service for a prior year with no problem. This tax season my return is taking weeks to process and no one is responding to my inquiries. There is no phone support. I am becoming very concerned about this process.
Terri Kirwan
GBI needed to file for a previous year… I needed to file for a previous year quickly and this was a fast and effective system to work with. I received my copy by e-mail the same day which enabled me to get it in the mail right away. Since this program is much less expensive than others and I had a good experience I used it for filing my 2019 taxes. Hoping all goes just as smoothly. One thing I found annoying was that if I wanted to make changes to a section, it erased everything in that section instead of just allowing me to go in and change the one box I needed.
Liz Dewberry
GBFraud. I see that many of the negative reviews have varying excuses as to why their documents cannot be received or traced. Shady. I am disputing this charge with my bank as fraud as this company has not yet released my simple tax return to even download. I would not recommend this site to anyone doing their taxes. Save yourself the trouble.
Samantha Ann Frazier
GBI has a Great Experience with Prior Tax… I has a Great Experience with Prior Tax representative Saad Saltun. I needed help filing back tax reports and he was the perfect fit for me. I just finished my first back tax and not I am excited to get on the rest of them to get caught. I appreciate being able to do this online since I live in a remote area of Arizona. Thank you Priortax and especially Saad Saltun for all your help.
Candace Yearby
GBI filed my tax return on 01/27 I filed my tax return on 01/27. I received a message indicating that due to a communication between Metabank and their representatives, I would not receive my return electronically and all funds would be returned to the IRS. This is gross incompetence. How could an organization who specializes in taxes make this mistake. To date, I have not received my tax return. I called the irs today and they are issuing a trace on my refund.