I wish I would have seen these reviews… I wish I would have seen these reviews before I filed. Now I’m pissed because I filed Feb 26th & here it is March 2nd like what’s going on!!?? Can’t get them to respond or answer the phone. Even called during their open hours and it said they were closed….

Again I wish there was a zero stars I… Again I wish there was a zero stars I have tried over 10 times by phone and email to get a hold of a agent and even made clear that 2pm Central time is a good time but still nothing and now I have no choice but to call the BBB it's like take my money but that's! it not helpful at at all awful customer service I would not recommend😠😡

Where the refund? They never make taxes available or e-file I used PriorTax to file my previous years taxes. I am expecting a refund and need it asap. Priortax advertised they can e-file my previous years taxes when most other sites cannot. Only reason I used them. I completed my taxes on Sunday. As of Friday, the status states my taxes are under final review before e-filing. Website states they only take 24 hrs to review. It's been 5 days and no change. I have submitted several comments via there online help platform. No response. States will receive a response back within 1-3 business days. The hours customer service is open are not very convenient. I only used Priortax because it was supposed to be fastest way to receive my refund. Turns out it might have been faster to mail them in at this rate. I'm starting to feel like this company is bogus.

Don’t answer their support at all Don’t answer their support at all. Tried phone during business hours. Answering machine says to call back during business hours... No voicemail No answer to email No answer on Facebook No answer on Facebook messenger No answer on twitter.

Return rejected Ironic this happened on April 1st I got an email saying my return was rejected and I’d need to E-file AGAIN. They better not be charging me to do it again because the reason you even pay them is to check for errors. Huge scam. Wish I’d of read these reviews. I can’t find any record of anything being filed on the IRS website… maybe it takes time to update but if they had time to reject it I feel like there would be something?? Sketchy…