Prior Tax is an excellent company Prior Tax is an excellent company. I owed IRS more than $55,000 in backdated taxes after failing to file returns for several years. Prior Tax handled all back taxes and halted garnishment. They negotiated with IRS, crafted a sustainable payment plan. The agent was attentive, polite and cordial, he explained all options I was eligible. I'll not hesitate to use their service in future.

Prior Tax is a scam. Stay Away! Prior Tax is a scam. I was charged the full amount but have not received any information for over 72 business hours. I also logged back in and none of my information is saved to my account nor is there any way to view contact information. I have received no email or contact confirming the legitimacy of this operation. I am contacting federal agencies and freezing my credit due to the potential of the damage this company could create.

5 Stars Service! Fast and Professional. 5 Stars! I have had outstanding service for years with this company. I have worked directly with Saad Sultan to review my returns several time. He is incredible, super professional and lighting fast. The price is so low its hard to believe, a walk in local CPA firm would charge thousands more to do this.

This was not a good experience This was not a good experience. I was not able to get a hold of anyone via the phone number that is provided for customer service. This was after I was charged for services. After hours on hold with no answer I gave up. I used text messaging provided on the web site but again no response was ever given. This was very misleading service and response time. I still do not know the outcome. I would avoid using this service if you need any customer service to answer any questions you have or to ask about status of returns.

I've been trying to reach someone… I've been trying to reach someone regarding my return and you can never speak with a live person. You press 1 listen to the Que and then press 2 and it loops back to the beginning. Oh and there's never anyone available on their chat box. So I've even left a written message three times and still I cant download a copy of my return. Oh and Im mailing in and not filing electronically. I wonder how big of a mess that would be. I've contacted the IRS and made a complaint against them. If they are certified tax prepares, then the IRS may want to look into how they are operating and maybe investigate them. The do have my PII and that concerns me.