Daniel S.
GBPrior Tax is a scam. Stay Away! Prior Tax is a scam. I was charged the full amount but have not received any information for over 72 business hours. I also logged back in and none of my information is saved to my account nor is there any way to view contact information. I have received no email or contact confirming the legitimacy of this operation. I am contacting federal agencies and freezing my credit due to the potential of the damage this company could create.
ted rever
GBI've been trying to reach someone… I've been trying to reach someone regarding my return and you can never speak with a live person. You press 1 listen to the Que and then press 2 and it loops back to the beginning. Oh and there's never anyone available on their chat box. So I've even left a written message three times and still I cant download a copy of my return. Oh and Im mailing in and not filing electronically. I wonder how big of a mess that would be. I've contacted the IRS and made a complaint against them. If they are certified tax prepares, then the IRS may want to look into how they are operating and maybe investigate them. The do have my PII and that concerns me.
Candace Yearby
GBI filed my tax return on 01/27 I filed my tax return on 01/27. I received a message indicating that due to a communication between Metabank and their representatives, I would not receive my return electronically and all funds would be returned to the IRS. This is gross incompetence. How could an organization who specializes in taxes make this mistake. To date, I have not received my tax return. I called the irs today and they are issuing a trace on my refund.
Shellley A from MN
GBI had to go back and forth between… I had to go back and forth between screens several times to assure the AGI was correct. There's still concern for me on this but I'm not the specialist as this program is supposed to be. Given those concerns I will have this reviewed by a "live" not virtual person. (And therefore incur more expense.) $80 to deal with virtual review people is too much $$$$$.
Jose Martinez
GBI shouldn't of ignored the negative… I shouldn't of ignored the negative reviews about this place. I threw my money away by getting involved with this company. Instead of doing good business, this company gave me the business. Because thats what it feels like at the end of the day. They are not for in it to help the consumer and that is and always will be the problem. You have to be able to read the fine print, only if you can read. This is my first time and only time that i'll be doing my taxes with them. The rumors are true. Bad people. Wolves in sheep clothing.