I have used this service for a prior… I have used this service for a prior year with no problem. This tax season my return is taking weeks to process and no one is responding to my inquiries. There is no phone support. I am becoming very concerned about this process.

Again I wish there was a zero stars I… Again I wish there was a zero stars I have tried over 10 times by phone and email to get a hold of a agent and even made clear that 2pm Central time is a good time but still nothing and now I have no choice but to call the BBB it's like take my money but that's! it not helpful at at all awful customer service I would not recommend😠😡

Saad to the rescue! Thank you Saad for sharing your expertise in such an amazing way! While we felt we were in crisis mode, Saad remained calm and walked us through the process. He responded to us each and every time we reached out for help. During these difficult times, it is refreshing to know that we now have a tax expert we can trust.

I has a Great Experience with Prior Tax… I has a Great Experience with Prior Tax representative Saad Saltun. I needed help filing back tax reports and he was the perfect fit for me. I just finished my first back tax and not I am excited to get on the rest of them to get caught. I appreciate being able to do this online since I live in a remote area of Arizona. Thank you Priortax and especially Saad Saltun for all your help.

Don’t answer their support at all Don’t answer their support at all. Tried phone during business hours. Answering machine says to call back during business hours... No voicemail No answer to email No answer on Facebook No answer on Facebook messenger No answer on twitter.