I filed my tax return on 01/27 I filed my tax return on 01/27. I received a message indicating that due to a communication between Metabank and their representatives, I would not receive my return electronically and all funds would be returned to the IRS. This is gross incompetence. How could an organization who specializes in taxes make this mistake. To date, I have not received my tax return. I called the irs today and they are issuing a trace on my refund.

I have used this service for a prior… I have used this service for a prior year with no problem. This tax season my return is taking weeks to process and no one is responding to my inquiries. There is no phone support. I am becoming very concerned about this process.

Saad Sultan is a lifesaver! I first found Prior Tax online when I had to file a lot of past returns due to a hardship in my family. Saad Sultan was the one who I was connected with when I requested the CPA review feature. Not only did he make the process of filing several old returns fairly painless, he helped me to file an Offer in Compromise which was successful and saved me thousands of dollars. He got me back on track and current with all my filing obligations, and I will continue to use him for all things tax related. Saad is pleasant, professional, understanding, and got things done in a timely manner. He answered tons of my questions and had a lot of patience. Highly recommend!

Again I wish there was a zero stars I… Again I wish there was a zero stars I have tried over 10 times by phone and email to get a hold of a agent and even made clear that 2pm Central time is a good time but still nothing and now I have no choice but to call the BBB it's like take my money but that's! it not helpful at at all awful customer service I would not recommend😠😡

E-filing does not take any time E-filing does not take any time. Why such long waits, I needed the return for my son's college and now I wonder it is even ok to file elsewhere too. I do not want two filings, specially if their software spit out different results, causing problems with IRS. This is the first time and the last time used.