Shellley A from MN
GBI had to go back and forth between… I had to go back and forth between screens several times to assure the AGI was correct. There's still concern for me on this but I'm not the specialist as this program is supposed to be. Given those concerns I will have this reviewed by a "live" not virtual person. (And therefore incur more expense.) $80 to deal with virtual review people is too much $$$$$.
Matthew Watkins
GBThis was not a good experience This was not a good experience. I was not able to get a hold of anyone via the phone number that is provided for customer service. This was after I was charged for services. After hours on hold with no answer I gave up. I used text messaging provided on the web site but again no response was ever given. This was very misleading service and response time. I still do not know the outcome. I would avoid using this service if you need any customer service to answer any questions you have or to ask about status of returns.
Jose Martinez
GBI shouldn't of ignored the negative… I shouldn't of ignored the negative reviews about this place. I threw my money away by getting involved with this company. Instead of doing good business, this company gave me the business. Because thats what it feels like at the end of the day. They are not for in it to help the consumer and that is and always will be the problem. You have to be able to read the fine print, only if you can read. This is my first time and only time that i'll be doing my taxes with them. The rumors are true. Bad people. Wolves in sheep clothing.
Erma Lane Driver
GBSaad to the rescue! Thank you Saad for sharing your expertise in such an amazing way! While we felt we were in crisis mode, Saad remained calm and walked us through the process. He responded to us each and every time we reached out for help. During these difficult times, it is refreshing to know that we now have a tax expert we can trust.
MICHELLE
GB5 Stars Service! Fast and Professional. 5 Stars! I have had outstanding service for years with this company. I have worked directly with Saad Sultan to review my returns several time. He is incredible, super professional and lighting fast. The price is so low its hard to believe, a walk in local CPA firm would charge thousands more to do this.