My husband and I have gotten our taxes… My husband and I have gotten our taxes done from H&R Block for the last twenty years. Our taxes are more difficult now because of all the things we have in our life. Debbie the accountant that prepared our taxes told us we would owe the government. My husband and I said we will make payment arrangement, as we have before. Debbie had to make some additions to our taxes so once the additions were made Debbie said we could e sign. We agreed. Debbie electronically sent our bank information to the IRS instead of honoring our request for us to make payments. The only reason Debbie had our bank information was because Debbie asked to have the number because we were getting money back from state. Debbie filed every filling electronically and submitted our banking information. So, my husband and my wishes were not honored. Money was taken out of our checking account that we never approved of. I was told by my bank because I called my bank immediately when I saw the transaction on my account. If you know a lawyer, please have them contact me. mhsteelers34aol

Last day of tax filing system and H&R… Last day of tax filing system and H&R Block announces it's filing system is down for maintenance. Didn't bother sharing that when they accepted my payment. How can your system be down on the last day to file return or request extension?

Unacceptable Unacceptable company. I submit everything well in advance so that I can finally be contacted at the last moment or everything has to be rushed. And finally, the platform is supposedly down on the last day forcing me to finally give my card number over the phone. Customer service is obviously absent in these cases. I use a company to avoid this kind of inconvenience. Scandalous, flee this company

Found Gulu N Karamchandani to be very… Found Gulu N Karamchandani to be very dishonest and i can evidence that they tried to lie - would not deal with this person

I have been using H&R block software… I have been using H&R block software for many years. I called customer service today because the software automatically include Form 8995 on the 1040 which has nothing to do with me. I don't have any business. I called several numbers as usual I got kicked around a few numbers and finally the person hang up. There is zero customer service from H&R Block