NewDay (ND) wasn't a great experience… NewDay (ND) wasn't a great experience for me. I appreciated the efforts of my loan officer, Matt. He was responsive and a reliable communicator. It seemed (by ND policy) he was directed or compelled to reach out nearly every day during our refi process. That got old very quickly. At the end of the process, NewDay' best interest rate was a full 1 point higher than where we actually ended up (not at ND). In addition, they were not able to provide me with the cash I needed to realize via our refi transaction. Further, they insisted on my paying off a vehicle, which I co-signed on for my daughter, who had been making regular monthly payments for almost 2 years with no late or missed payments. Ridiculous! I was not convinced ND had my best interests as a priority. If so, their rate would have been much more competitive and citing corrections to the above noted issues, I would have "done the deal" with them.

Exceptional Service! James Lambert was an absolute pleasure to work with! He was very kind and professional. James did an awesome job following up and keeping us informed through the entire process. He was able to get our cash our refinance closed on time and we are very pleased with our decision to proceed with James as our account executive. Five stars! The Slukas

Best decision ever. This is the best decision my family has made. Andrew was with us every step of the way leading us through the process and answering any questions. My only regret is that we didn't do this earlier. Thank you New Day team for your support of us veterans.

Letter of heart felt apppreciation My husband and I highly recommend your business. Zachary Griener our Account Executive is not only friendly, and kind, but also highly skilled in his position. He is very Efficient and his Punctuality are Hallmarks of his service. We are completely impressed with Mr. GRIENER Especially With his professional customer service.

Just wanted to let Veterans know if you… Just wanted to let Veterans know if you are in trouble make sure that the only house you could buy isn't a manufactured home or they will not be there for you if you are in trouble and need a cash out. They need to be honest and say they only care for some Veterans.