Re Financing auto loan We were refinancing an auto loan from Ally and during the process every time we communicated with the finance department we spoke to a different person. If EECU would have the same loan person handle the customer’s application ect. The process would go much better and more timely. It was very frustrating to speak to someone different every time. This was our 6 th auto loan with EECU all the other loans were without delay and confusion. We do appreciate the lower interest rates EECU offers us. Thanks

Professional experience I was very impressed with the help I got from beginning to end on getting all my info to you in timing manner. Everyone was courteous and made sure I understood all that was needed. My husband and I have had previous loans with you but this time is first without him to help.

Every time I have done business with… Every time I have done business with EECU I have been very pleased with the service and help I have received

Wait It was a short wait when I finally got checked in. I would suggest a more efficient way to get checked in, instead of making everyone stand in line. Behind other folks needing checks cashed or account activity. One person at front and one at window. Maybe a computer kiosk to check in to see a banker. When you finally get to the banker it goes fast as possible. Good services

Quick and easy process Quick and easy process. Knowledgeable and friendly staff.