Professional experience I was very impressed with the help I got from beginning to end on getting all my info to you in timing manner. Everyone was courteous and made sure I understood all that was needed. My husband and I have had previous loans with you but this time is first without him to help.

Wait It was a short wait when I finally got checked in. I would suggest a more efficient way to get checked in, instead of making everyone stand in line. Behind other folks needing checks cashed or account activity. One person at front and one at window. Maybe a computer kiosk to check in to see a banker. When you finally get to the banker it goes fast as possible. Good services

Great rate on my original CD Great rate on my original CD, easy to set up a new account and transfer the funds, notifications sent as requested. Overall a very good experience. The reason for my rating of 4 was because there was no second notification of upcoming maturity. I’m certain that’s the industry standard, hoping that you won’t remember and it will rollover at the new lower rate, but wouldn’t it be nice to go above the norm and stand out in the market? I’m guessing they aren’t averse to sending reminders on past due loan payments!

EECU has been our bank for decades and… EECU has been our bank for decades and has always gone the extra mile for its members.

Reliable and professionals The customer service and readiness to help us as quickly as possible with our needs