Good experience At first we were very frustrated. Our first agent up and quit without any notification and our file was misplaced. We called the manager who sent us to another agent, who found our file, and then forwarded us onto Joe Forkner who was our savior. When he took over our file the loan proceeded fairly smoothly. We appreciate Joe's help, and knowledge to push us through to the end. I believe it would assist the application process if there was a loan packet sent to the customer informing the customer all paperwork required for the succession of the loan.

I had inquired about a reverse mortgage… I had inquired about a reverse mortgage with Mutual of Omaha , leaving my contact information. Within 15 minutes I was contacted by Johnathan Pack , a loan officer, with the most important call I ever received. Johnathan made it the easiest call I ever had. Over the next month and a half, he was there to help and explain everything, whenever it was needed, in a very friendly manner. Made the process super easy. Thank you Johnathan Pack for all you do.

I want to give mutual of Omaha reverse…100% satisfaction I want to give mutual of Omaha reverse mortgage a 100% satisfaction rate. Everyone who helped me through this process was great, Want to give a big shout out and a thank you to Travis Garcelon he definitely knows how to handle business! Without his help this process would not have been possible thank you 200% If anyone is thinking about reverse mortgage they need to contact Travis and mutual of Omaha.

Can't access my funds for a YEAR I explained to the agent that I needed money to live on Because I only have SS income. She DID NOT listen to me & set it up so that I can't even get access to my money for SEVEN more months!!!!! Worst decision of my life! So I'm left struggling to even have enough food to make it through every single month. This is the ENTIRE reason for getting a reverse mortgage, TO HELP ME IN MY RETIREMENT so I wouldn't struggle to live! Definitely will not recommend your company to anyone because I got screwed royaly.

Rebecca Weiskittel resolved all our roadblocks Rebecca Weiskittel was extremely helpful in steering us through the Reverse Mortgage process. Our case was unusual because we have a townhouse in a condminium not approved by FHA plus there were potential clouds on the title. Ms Weiskettel understood the problems precisely and guided us though the solutions.We now have monetized our equity into substantial tax-free monthly income, thanks to her.