Tom and Barbara Bowman
GBIt was a great experience It was a great experience. Working with Angie was perfect. She is very knowledgeable about the Reverse Mortgage. She helped us through all our questions and concerns. Always available when we needed her. Everyone else involved were extremely helpful, knowledgeable and pleasant to work with. Our appraiser, the notary and Angie. All very professional.
Valued LifeLock Customer
GBLauren excelled in several areas Lauren excelled in several areas. She has excellent knowledge on reverse mortgages. She has great customer service skills. Above all, she was encouraging. I had reservations and many questions about reverse mortgages. I would/will recommend her to others and she definitely earned her five stars from me.
Janice Sheets
GBVery easy process. Troy was great! Troy Casalone took great care and explained everything to me. I was very comfortable with him as I had no idea what to expect. Very professional and he explained each step.
Sheree Stangreciak
GBRebekah Weiskittel Rebekah was the best to work with. She kept us updated as the process progressed. Called to check on us during the process. She eased my mind during the whole process as I was "on the ledge" so worried about doing a reversed mortgage. It has been an absolute pleasure to work with her. Mutual of Omaha should be very grateful for her as an employee. Hope you all have a healthy & prosperous New Year! Sheree Stangreciak
Diann Woodall
GBCan't access my funds for a YEAR I explained to the agent that I needed money to live on Because I only have SS income. She DID NOT listen to me & set it up so that I can't even get access to my money for SEVEN more months!!!!! Worst decision of my life! So I'm left struggling to even have enough food to make it through every single month. This is the ENTIRE reason for getting a reverse mortgage, TO HELP ME IN MY RETIREMENT so I wouldn't struggle to live! Definitely will not recommend your company to anyone because I got screwed royaly.