Robert Lucas
GBPersonal rep kept us well informed. We liked having a "personal" rep to talk to. He was very patient with our concerns. We were well informed about the program and what steps were needed to complete the loan. Do recommend Mutual to others. We talked to other Reverse Mortgage brokers. We liked Mutual's long business record and how they administer the loan once it is finalized.
Sam Coppin
GBFrom day one Travis Garcelon and his… From day one Travis Garcelon and his team made us aware of the details of the reverse mortgage step by step. They kept us informed and comfortable with the process. I would definitely recommend Mutual of Omaha and Travis to anyone. Respectfully Samuel Coppin.
Lisa H
GBKudos to one of your BEST Employees Hi my name is Lisa & I had the most Wonderful experience working with Mutual of Omaha. My Loan Officer was Jonathan Pack. I'm compelled to write a review for him because he is such an Incredible person. He was very helpful in answering all my questions & explaining things I didn't understand. His bubbly personality exuded in every conversation & he always called me back the same day to assist me in whatever I needed. Jonathan was so genuine & down to earth that he made me feel like I was a part of the family. Thank you Jonathan for making my experience so pleasant & 1 of the best I've ever had. You are an Exceptional person & Mutual Of Omaha should be Proud to have U as an employee.
Henry Camp
GBWas an interesting learning experiences Was an interesting learning experience but to understand what a reverse mortgage is and how it works was needed. Did take longer than expected but now looking back at process and totally understand it I have no issues. It’s not something to rush through since you need to understand what it cost and how it works. Yes there are pros and cons so rushing thou it would have been a mistake
Terry Ridner
GBI had inquired about a reverse mortgage… I had inquired about a reverse mortgage with Mutual of Omaha , leaving my contact information. Within 15 minutes I was contacted by Johnathan Pack , a loan officer, with the most important call I ever received. Johnathan made it the easiest call I ever had. Over the next month and a half, he was there to help and explain everything, whenever it was needed, in a very friendly manner. Made the process super easy. Thank you Johnathan Pack for all you do.