Trustworthy Guidance While it is a complicated process the folks at Mutual of Omaha put us at ease and never got tired of explaining the nuances of the loan and detail questions we had. We felt we were given a highly tailored loan that fit all of our needs at that time. Other companies were so hard sell we felt something was wrong with reverse mortgages. Mutual of Omaha reverse mortgage group provided what seems like a hundred hours of hands on guidance. Highly recommend Mutual of Omaha.

Outstanding Service and Assistance Kim, did a wonderful job managing our reverse mortgage experience. She was just a phone call away for questions and help. A dedicated individual with a great personality. A definite asset to your corporation and a willingness to assist, not often found in the Customer Service area of major corporations today. She did an excellent job of keeping the process moving and keeping us informed at the same time. I can't say enough about Kim. Each individual we came in contact with were professional and always willing to assist. I hope to refer other candidates to Mutual of Omaha based on the service we received. Gene & Paul

Blanca is number one. Blanca was so attentive and helpful through the whole procress. When I called her if she wasn't available she got right back to me. Made sure I was understanding the whole procedure and answered all my questions. Her processor was also above and beyond. They made the whole process easy and reassuring. We closed quickly and funds were received quickly.

I want to give mutual of Omaha reverse…100% satisfaction I want to give mutual of Omaha reverse mortgage a 100% satisfaction rate. Everyone who helped me through this process was great, Want to give a big shout out and a thank you to Travis Garcelon he definitely knows how to handle business! Without his help this process would not have been possible thank you 200% If anyone is thinking about reverse mortgage they need to contact Travis and mutual of Omaha.

Good experience At first we were very frustrated. Our first agent up and quit without any notification and our file was misplaced. We called the manager who sent us to another agent, who found our file, and then forwarded us onto Joe Forkner who was our savior. When he took over our file the loan proceeded fairly smoothly. We appreciate Joe's help, and knowledge to push us through to the end. I believe it would assist the application process if there was a loan packet sent to the customer informing the customer all paperwork required for the succession of the loan.