Good experience At first we were very frustrated. Our first agent up and quit without any notification and our file was misplaced. We called the manager who sent us to another agent, who found our file, and then forwarded us onto Joe Forkner who was our savior. When he took over our file the loan proceeded fairly smoothly. We appreciate Joe's help, and knowledge to push us through to the end. I believe it would assist the application process if there was a loan packet sent to the customer informing the customer all paperwork required for the succession of the loan.

Mutual of Omaha Reverse Mortgage With Dominique Sinsay My experience with Dominique Sinsay was very productive and exceptionally easy. When I had a question concerning the reverse mortgage, Dominique had all the answers for me. I was very impressed with his knowledge of the procedure for reverse mortgages. Mutual of Omaha Reverse Mortgage was the top of the line. He was a wonderful representative for the Mutual of Omaha company. I was very lucky to have such a knowledgeable person guiding me through this procedure. Thank you again, Dominique! A Wild Ride!

Was an interesting learning experiences Was an interesting learning experience but to understand what a reverse mortgage is and how it works was needed. Did take longer than expected but now looking back at process and totally understand it I have no issues. It’s not something to rush through since you need to understand what it cost and how it works. Yes there are pros and cons so rushing thou it would have been a mistake

Kudos to one of your BEST Employees Hi my name is Lisa & I had the most Wonderful experience working with Mutual of Omaha. My Loan Officer was Jonathan Pack. I'm compelled to write a review for him because he is such an Incredible person. He was very helpful in answering all my questions & explaining things I didn't understand. His bubbly personality exuded in every conversation & he always called me back the same day to assist me in whatever I needed. Jonathan was so genuine & down to earth that he made me feel like I was a part of the family. Thank you Jonathan for making my experience so pleasant & 1 of the best I've ever had. You are an Exceptional person & Mutual Of Omaha should be Proud to have U as an employee.

I want to give mutual of Omaha reverse…100% satisfaction I want to give mutual of Omaha reverse mortgage a 100% satisfaction rate. Everyone who helped me through this process was great, Want to give a big shout out and a thank you to Travis Garcelon he definitely knows how to handle business! Without his help this process would not have been possible thank you 200% If anyone is thinking about reverse mortgage they need to contact Travis and mutual of Omaha.