Michael
GBTrustworthy Guidance While it is a complicated process the folks at Mutual of Omaha put us at ease and never got tired of explaining the nuances of the loan and detail questions we had. We felt we were given a highly tailored loan that fit all of our needs at that time. Other companies were so hard sell we felt something was wrong with reverse mortgages. Mutual of Omaha reverse mortgage group provided what seems like a hundred hours of hands on guidance. Highly recommend Mutual of Omaha.
Diann Woodall
GBCan't access my funds for a YEAR I explained to the agent that I needed money to live on Because I only have SS income. She DID NOT listen to me & set it up so that I can't even get access to my money for SEVEN more months!!!!! Worst decision of my life! So I'm left struggling to even have enough food to make it through every single month. This is the ENTIRE reason for getting a reverse mortgage, TO HELP ME IN MY RETIREMENT so I wouldn't struggle to live! Definitely will not recommend your company to anyone because I got screwed royaly.
Valued LifeLock Customer
GBLauren excelled in several areas Lauren excelled in several areas. She has excellent knowledge on reverse mortgages. She has great customer service skills. Above all, she was encouraging. I had reservations and many questions about reverse mortgages. I would/will recommend her to others and she definitely earned her five stars from me.
Henry Camp
GBWas an interesting learning experiences Was an interesting learning experience but to understand what a reverse mortgage is and how it works was needed. Did take longer than expected but now looking back at process and totally understand it I have no issues. It’s not something to rush through since you need to understand what it cost and how it works. Yes there are pros and cons so rushing thou it would have been a mistake
Sam Coppin
GBFrom day one Travis Garcelon and his… From day one Travis Garcelon and his team made us aware of the details of the reverse mortgage step by step. They kept us informed and comfortable with the process. I would definitely recommend Mutual of Omaha and Travis to anyone. Respectfully Samuel Coppin.