Diann Woodall
GBCan't access my funds for a YEAR I explained to the agent that I needed money to live on Because I only have SS income. She DID NOT listen to me & set it up so that I can't even get access to my money for SEVEN more months!!!!! Worst decision of my life! So I'm left struggling to even have enough food to make it through every single month. This is the ENTIRE reason for getting a reverse mortgage, TO HELP ME IN MY RETIREMENT so I wouldn't struggle to live! Definitely will not recommend your company to anyone because I got screwed royaly.
Bob Golin
GBKim Giberson was a delight to work… Kim Giberson was a delight to work with. We found her to be courteous, professional, and informative in all her dealings with us. When any questions or concerns arose she was quick to respond and address them all to our satisfaction. We recommend her highly for anyone pursuing a reverse mortgage!
Tom and Barbara Bowman
GBIt was a great experience It was a great experience. Working with Angie was perfect. She is very knowledgeable about the Reverse Mortgage. She helped us through all our questions and concerns. Always available when we needed her. Everyone else involved were extremely helpful, knowledgeable and pleasant to work with. Our appraiser, the notary and Angie. All very professional.
Robert Lucas
GBPersonal rep kept us well informed. We liked having a "personal" rep to talk to. He was very patient with our concerns. We were well informed about the program and what steps were needed to complete the loan. Do recommend Mutual to others. We talked to other Reverse Mortgage brokers. We liked Mutual's long business record and how they administer the loan once it is finalized.
Lisa H
GBKudos to one of your BEST Employees Hi my name is Lisa & I had the most Wonderful experience working with Mutual of Omaha. My Loan Officer was Jonathan Pack. I'm compelled to write a review for him because he is such an Incredible person. He was very helpful in answering all my questions & explaining things I didn't understand. His bubbly personality exuded in every conversation & he always called me back the same day to assist me in whatever I needed. Jonathan was so genuine & down to earth that he made me feel like I was a part of the family. Thank you Jonathan for making my experience so pleasant & 1 of the best I've ever had. You are an Exceptional person & Mutual Of Omaha should be Proud to have U as an employee.