Karla Boyd
GBGood experience At first we were very frustrated. Our first agent up and quit without any notification and our file was misplaced. We called the manager who sent us to another agent, who found our file, and then forwarded us onto Joe Forkner who was our savior. When he took over our file the loan proceeded fairly smoothly. We appreciate Joe's help, and knowledge to push us through to the end. I believe it would assist the application process if there was a loan packet sent to the customer informing the customer all paperwork required for the succession of the loan.
Gayle Meadors
GBMutual of Omaha Reverse Mortgage With Dominique Sinsay My experience with Dominique Sinsay was very productive and exceptionally easy. When I had a question concerning the reverse mortgage, Dominique had all the answers for me. I was very impressed with his knowledge of the procedure for reverse mortgages. Mutual of Omaha Reverse Mortgage was the top of the line. He was a wonderful representative for the Mutual of Omaha company. I was very lucky to have such a knowledgeable person guiding me through this procedure. Thank you again, Dominique! A Wild Ride!
Henry Camp
GBWas an interesting learning experiences Was an interesting learning experience but to understand what a reverse mortgage is and how it works was needed. Did take longer than expected but now looking back at process and totally understand it I have no issues. It’s not something to rush through since you need to understand what it cost and how it works. Yes there are pros and cons so rushing thou it would have been a mistake
Janice Sheets
GBVery easy process. Troy was great! Troy Casalone took great care and explained everything to me. I was very comfortable with him as I had no idea what to expect. Very professional and he explained each step.
Sam Coppin
GBFrom day one Travis Garcelon and his… From day one Travis Garcelon and his team made us aware of the details of the reverse mortgage step by step. They kept us informed and comfortable with the process. I would definitely recommend Mutual of Omaha and Travis to anyone. Respectfully Samuel Coppin.