John Hull
GBTravis Garcelon was our advisor on our… Travis Garcelon was our advisor on our case and did an excellent and professional job walking us through this process and helping us close on a loan within six weeks. We were very satisfied with the amount transferred to us at closing. We would recommend Mutual of Omaha Reverse Mortgage to anyone curious about reverse mortgages. John and Karen Hull Spring Branch, TX
Karla Boyd
GBGood experience At first we were very frustrated. Our first agent up and quit without any notification and our file was misplaced. We called the manager who sent us to another agent, who found our file, and then forwarded us onto Joe Forkner who was our savior. When he took over our file the loan proceeded fairly smoothly. We appreciate Joe's help, and knowledge to push us through to the end. I believe it would assist the application process if there was a loan packet sent to the customer informing the customer all paperwork required for the succession of the loan.
Michael
GBTrustworthy Guidance While it is a complicated process the folks at Mutual of Omaha put us at ease and never got tired of explaining the nuances of the loan and detail questions we had. We felt we were given a highly tailored loan that fit all of our needs at that time. Other companies were so hard sell we felt something was wrong with reverse mortgages. Mutual of Omaha reverse mortgage group provided what seems like a hundred hours of hands on guidance. Highly recommend Mutual of Omaha.
Lisa H
GBKudos to one of your BEST Employees Hi my name is Lisa & I had the most Wonderful experience working with Mutual of Omaha. My Loan Officer was Jonathan Pack. I'm compelled to write a review for him because he is such an Incredible person. He was very helpful in answering all my questions & explaining things I didn't understand. His bubbly personality exuded in every conversation & he always called me back the same day to assist me in whatever I needed. Jonathan was so genuine & down to earth that he made me feel like I was a part of the family. Thank you Jonathan for making my experience so pleasant & 1 of the best I've ever had. You are an Exceptional person & Mutual Of Omaha should be Proud to have U as an employee.
Sheree Stangreciak
GBRebekah Weiskittel Rebekah was the best to work with. She kept us updated as the process progressed. Called to check on us during the process. She eased my mind during the whole process as I was "on the ledge" so worried about doing a reversed mortgage. It has been an absolute pleasure to work with her. Mutual of Omaha should be very grateful for her as an employee. Hope you all have a healthy & prosperous New Year! Sheree Stangreciak