Sam Coppin
GBFrom day one Travis Garcelon and his… From day one Travis Garcelon and his team made us aware of the details of the reverse mortgage step by step. They kept us informed and comfortable with the process. I would definitely recommend Mutual of Omaha and Travis to anyone. Respectfully Samuel Coppin.
Karla Boyd
GBGood experience At first we were very frustrated. Our first agent up and quit without any notification and our file was misplaced. We called the manager who sent us to another agent, who found our file, and then forwarded us onto Joe Forkner who was our savior. When he took over our file the loan proceeded fairly smoothly. We appreciate Joe's help, and knowledge to push us through to the end. I believe it would assist the application process if there was a loan packet sent to the customer informing the customer all paperwork required for the succession of the loan.
PAUL
GBOutstanding Service and Assistance Kim, did a wonderful job managing our reverse mortgage experience. She was just a phone call away for questions and help. A dedicated individual with a great personality. A definite asset to your corporation and a willingness to assist, not often found in the Customer Service area of major corporations today. She did an excellent job of keeping the process moving and keeping us informed at the same time. I can't say enough about Kim. Each individual we came in contact with were professional and always willing to assist. I hope to refer other candidates to Mutual of Omaha based on the service we received. Gene & Paul
Bob Golin
GBKim Giberson was a delight to work… Kim Giberson was a delight to work with. We found her to be courteous, professional, and informative in all her dealings with us. When any questions or concerns arose she was quick to respond and address them all to our satisfaction. We recommend her highly for anyone pursuing a reverse mortgage!
Sheree Stangreciak
GBRebekah Weiskittel Rebekah was the best to work with. She kept us updated as the process progressed. Called to check on us during the process. She eased my mind during the whole process as I was "on the ledge" so worried about doing a reversed mortgage. It has been an absolute pleasure to work with her. Mutual of Omaha should be very grateful for her as an employee. Hope you all have a healthy & prosperous New Year! Sheree Stangreciak