I had inquired about a reverse mortgage… I had inquired about a reverse mortgage with Mutual of Omaha , leaving my contact information. Within 15 minutes I was contacted by Johnathan Pack , a loan officer, with the most important call I ever received. Johnathan made it the easiest call I ever had. Over the next month and a half, he was there to help and explain everything, whenever it was needed, in a very friendly manner. Made the process super easy. Thank you Johnathan Pack for all you do.

Outstanding Service and Assistance Kim, did a wonderful job managing our reverse mortgage experience. She was just a phone call away for questions and help. A dedicated individual with a great personality. A definite asset to your corporation and a willingness to assist, not often found in the Customer Service area of major corporations today. She did an excellent job of keeping the process moving and keeping us informed at the same time. I can't say enough about Kim. Each individual we came in contact with were professional and always willing to assist. I hope to refer other candidates to Mutual of Omaha based on the service we received. Gene & Paul

Can't access my funds for a YEAR I explained to the agent that I needed money to live on Because I only have SS income. She DID NOT listen to me & set it up so that I can't even get access to my money for SEVEN more months!!!!! Worst decision of my life! So I'm left struggling to even have enough food to make it through every single month. This is the ENTIRE reason for getting a reverse mortgage, TO HELP ME IN MY RETIREMENT so I wouldn't struggle to live! Definitely will not recommend your company to anyone because I got screwed royaly.

Travis Garcelon was our advisor on our… Travis Garcelon was our advisor on our case and did an excellent and professional job walking us through this process and helping us close on a loan within six weeks. We were very satisfied with the amount transferred to us at closing. We would recommend Mutual of Omaha Reverse Mortgage to anyone curious about reverse mortgages. John and Karen Hull Spring Branch, TX

Rebecca Weiskittel resolved all our roadblocks Rebecca Weiskittel was extremely helpful in steering us through the Reverse Mortgage process. Our case was unusual because we have a townhouse in a condminium not approved by FHA plus there were potential clouds on the title. Ms Weiskettel understood the problems precisely and guided us though the solutions.We now have monetized our equity into substantial tax-free monthly income, thanks to her.