Valued LifeLock Customer
GBLauren excelled in several areas Lauren excelled in several areas. She has excellent knowledge on reverse mortgages. She has great customer service skills. Above all, she was encouraging. I had reservations and many questions about reverse mortgages. I would/will recommend her to others and she definitely earned her five stars from me.
Bob Golin
GBKim Giberson was a delight to work… Kim Giberson was a delight to work with. We found her to be courteous, professional, and informative in all her dealings with us. When any questions or concerns arose she was quick to respond and address them all to our satisfaction. We recommend her highly for anyone pursuing a reverse mortgage!
Michael
GBTrustworthy Guidance While it is a complicated process the folks at Mutual of Omaha put us at ease and never got tired of explaining the nuances of the loan and detail questions we had. We felt we were given a highly tailored loan that fit all of our needs at that time. Other companies were so hard sell we felt something was wrong with reverse mortgages. Mutual of Omaha reverse mortgage group provided what seems like a hundred hours of hands on guidance. Highly recommend Mutual of Omaha.
Donald Coleman
GBTransaction Completed Successfully Mutual of Omaha, Blanca Rodriquez, put us at ease and never got tired of explaining the nuances of the loan and detail questions we had. Other companies were so hard sell it made you feel something was wrong with reverse mortgages. Mutual of Omaha reverse mortgage representative provided hours of guidance. Highly recommend Mutual of Omaha.
Karla Boyd
GBGood experience At first we were very frustrated. Our first agent up and quit without any notification and our file was misplaced. We called the manager who sent us to another agent, who found our file, and then forwarded us onto Joe Forkner who was our savior. When he took over our file the loan proceeded fairly smoothly. We appreciate Joe's help, and knowledge to push us through to the end. I believe it would assist the application process if there was a loan packet sent to the customer informing the customer all paperwork required for the succession of the loan.