Valued LifeLock Customer
GBLauren excelled in several areas Lauren excelled in several areas. She has excellent knowledge on reverse mortgages. She has great customer service skills. Above all, she was encouraging. I had reservations and many questions about reverse mortgages. I would/will recommend her to others and she definitely earned her five stars from me.
Donald Coleman
GBTransaction Completed Successfully Mutual of Omaha, Blanca Rodriquez, put us at ease and never got tired of explaining the nuances of the loan and detail questions we had. Other companies were so hard sell it made you feel something was wrong with reverse mortgages. Mutual of Omaha reverse mortgage representative provided hours of guidance. Highly recommend Mutual of Omaha.
Terry Ridner
GBI had inquired about a reverse mortgage… I had inquired about a reverse mortgage with Mutual of Omaha , leaving my contact information. Within 15 minutes I was contacted by Johnathan Pack , a loan officer, with the most important call I ever received. Johnathan made it the easiest call I ever had. Over the next month and a half, he was there to help and explain everything, whenever it was needed, in a very friendly manner. Made the process super easy. Thank you Johnathan Pack for all you do.
Janice Sheets
GBVery easy process. Troy was great! Troy Casalone took great care and explained everything to me. I was very comfortable with him as I had no idea what to expect. Very professional and he explained each step.
Lisa H
GBKudos to one of your BEST Employees Hi my name is Lisa & I had the most Wonderful experience working with Mutual of Omaha. My Loan Officer was Jonathan Pack. I'm compelled to write a review for him because he is such an Incredible person. He was very helpful in answering all my questions & explaining things I didn't understand. His bubbly personality exuded in every conversation & he always called me back the same day to assist me in whatever I needed. Jonathan was so genuine & down to earth that he made me feel like I was a part of the family. Thank you Jonathan for making my experience so pleasant & 1 of the best I've ever had. You are an Exceptional person & Mutual Of Omaha should be Proud to have U as an employee.