Robert Lucas
GBPersonal rep kept us well informed. We liked having a "personal" rep to talk to. He was very patient with our concerns. We were well informed about the program and what steps were needed to complete the loan. Do recommend Mutual to others. We talked to other Reverse Mortgage brokers. We liked Mutual's long business record and how they administer the loan once it is finalized.
Karla Boyd
GBGood experience At first we were very frustrated. Our first agent up and quit without any notification and our file was misplaced. We called the manager who sent us to another agent, who found our file, and then forwarded us onto Joe Forkner who was our savior. When he took over our file the loan proceeded fairly smoothly. We appreciate Joe's help, and knowledge to push us through to the end. I believe it would assist the application process if there was a loan packet sent to the customer informing the customer all paperwork required for the succession of the loan.
Sheree Stangreciak
GBRebekah Weiskittel Rebekah was the best to work with. She kept us updated as the process progressed. Called to check on us during the process. She eased my mind during the whole process as I was "on the ledge" so worried about doing a reversed mortgage. It has been an absolute pleasure to work with her. Mutual of Omaha should be very grateful for her as an employee. Hope you all have a healthy & prosperous New Year! Sheree Stangreciak
Bob Golin
GBKim Giberson was a delight to work… Kim Giberson was a delight to work with. We found her to be courteous, professional, and informative in all her dealings with us. When any questions or concerns arose she was quick to respond and address them all to our satisfaction. We recommend her highly for anyone pursuing a reverse mortgage!
John Hull
GBTravis Garcelon was our advisor on our… Travis Garcelon was our advisor on our case and did an excellent and professional job walking us through this process and helping us close on a loan within six weeks. We were very satisfied with the amount transferred to us at closing. We would recommend Mutual of Omaha Reverse Mortgage to anyone curious about reverse mortgages. John and Karen Hull Spring Branch, TX