Jackie Francis
GBBlanca is number one. Blanca was so attentive and helpful through the whole procress. When I called her if she wasn't available she got right back to me. Made sure I was understanding the whole procedure and answered all my questions. Her processor was also above and beyond. They made the whole process easy and reassuring. We closed quickly and funds were received quickly.
Kelli Gordon
GBI want to give mutual of Omaha reverse…100% satisfaction I want to give mutual of Omaha reverse mortgage a 100% satisfaction rate. Everyone who helped me through this process was great, Want to give a big shout out and a thank you to Travis Garcelon he definitely knows how to handle business! Without his help this process would not have been possible thank you 200% If anyone is thinking about reverse mortgage they need to contact Travis and mutual of Omaha.
Karla Boyd
GBGood experience At first we were very frustrated. Our first agent up and quit without any notification and our file was misplaced. We called the manager who sent us to another agent, who found our file, and then forwarded us onto Joe Forkner who was our savior. When he took over our file the loan proceeded fairly smoothly. We appreciate Joe's help, and knowledge to push us through to the end. I believe it would assist the application process if there was a loan packet sent to the customer informing the customer all paperwork required for the succession of the loan.
Sam Coppin
GBFrom day one Travis Garcelon and his… From day one Travis Garcelon and his team made us aware of the details of the reverse mortgage step by step. They kept us informed and comfortable with the process. I would definitely recommend Mutual of Omaha and Travis to anyone. Respectfully Samuel Coppin.
Robert Lucas
GBPersonal rep kept us well informed. We liked having a "personal" rep to talk to. He was very patient with our concerns. We were well informed about the program and what steps were needed to complete the loan. Do recommend Mutual to others. We talked to other Reverse Mortgage brokers. We liked Mutual's long business record and how they administer the loan once it is finalized.