Rebekah Weiskittel Rebekah was the best to work with. She kept us updated as the process progressed. Called to check on us during the process. She eased my mind during the whole process as I was "on the ledge" so worried about doing a reversed mortgage. It has been an absolute pleasure to work with her. Mutual of Omaha should be very grateful for her as an employee. Hope you all have a healthy & prosperous New Year! Sheree Stangreciak

Good experience At first we were very frustrated. Our first agent up and quit without any notification and our file was misplaced. We called the manager who sent us to another agent, who found our file, and then forwarded us onto Joe Forkner who was our savior. When he took over our file the loan proceeded fairly smoothly. We appreciate Joe's help, and knowledge to push us through to the end. I believe it would assist the application process if there was a loan packet sent to the customer informing the customer all paperwork required for the succession of the loan.

Outstanding Service and Assistance Kim, did a wonderful job managing our reverse mortgage experience. She was just a phone call away for questions and help. A dedicated individual with a great personality. A definite asset to your corporation and a willingness to assist, not often found in the Customer Service area of major corporations today. She did an excellent job of keeping the process moving and keeping us informed at the same time. I can't say enough about Kim. Each individual we came in contact with were professional and always willing to assist. I hope to refer other candidates to Mutual of Omaha based on the service we received. Gene & Paul

I want to give mutual of Omaha reverse…100% satisfaction I want to give mutual of Omaha reverse mortgage a 100% satisfaction rate. Everyone who helped me through this process was great, Want to give a big shout out and a thank you to Travis Garcelon he definitely knows how to handle business! Without his help this process would not have been possible thank you 200% If anyone is thinking about reverse mortgage they need to contact Travis and mutual of Omaha.

Personal rep kept us well informed. We liked having a "personal" rep to talk to. He was very patient with our concerns. We were well informed about the program and what steps were needed to complete the loan. Do recommend Mutual to others. We talked to other Reverse Mortgage brokers. We liked Mutual's long business record and how they administer the loan once it is finalized.