Catherine
GBGreat App - Consistently Works I enjoy online shopping using Ratuken for the cash back - especially when stores have specials on larger cash back bonuses. Payout is quick. If a shopping trip is somehow not accounted for, adding it is fast and easy. It would be nice if I could add my department store credit cards to use for in-store purchases.
Andrew
GBGood customer service Have been using rakuten for cash back for some years and they've all tracked pretty well and love they auto send you checks when conditions are met so I don't have to constantly keep track of things. Today I noticed one of my cash back didn't get credited. I reached out to customer service and they were able to resolve it right away. I was pleasantly surprised at how easy they are to work with. This is the reason for my review today.
Nunnie
GBGreat Customer Service Great Customer Service! Very helpful and explained everything I had to do through email. Easy directions. My account is now updated with missing cash back. Thank you Rakuten!
MB
GBRakuten Rocks! Rakuten is the best app ever! Not only does it give you money back but it works very well and always accurate. The customer service is also very friendly and responsive in case of missing cash back. I wish all other apps and websites work like Rakuten then the world will be a better place 😀!!!
Matt z chan
GBAmazing customer service! Thanks Ted!! Rakuten has been an amazing addition to my shopping experience. The deals are great and the rewards are amazing. Recently I had gone through a series of bugs or glitches with the automated claim, but each time the Rakuten team has been quick to resolve each and every one of them professionally and with kindness. I highly recommend this service. The staff is amazing!