Rahul Goel
GBGreat customer service Great customer service. I bought a $750 robot vacuum from Walmart when rakuten was giving 12% through that Website. Somehow Walmart's system didn't catch that it came through Rakuten. Still Rakuten decides to give me the bonus. Took around 2 months but it was good to know they cared and it was important for them to try to resolve customer issues
Andrew
GBGood customer service Have been using rakuten for cash back for some years and they've all tracked pretty well and love they auto send you checks when conditions are met so I don't have to constantly keep track of things. Today I noticed one of my cash back didn't get credited. I reached out to customer service and they were able to resolve it right away. I was pleasantly surprised at how easy they are to work with. This is the reason for my review today.
Wei Chen Teng
TWamazing customer service Zee gave amazing customer service, both speedy and extremely helpful after I lost my earring!! Astrid and Miyu kindly replaced it which they didn't have to do so I really appreciate the generosity! Zee even gave me tips on how to keep it better secured next time. A happy customer :)
MB
GBRakuten Rocks! Rakuten is the best app ever! Not only does it give you money back but it works very well and always accurate. The customer service is also very friendly and responsive in case of missing cash back. I wish all other apps and websites work like Rakuten then the world will be a better place 😀!!!
CAROL GONZALEZ
GBSo if I am going to shop online and can… So if I am going to shop online and can get cash back why shouldn't I? I have used it for purchases of everything from clothing, jewelry and even a home appliance. Very glad to have that extra money for my budget when I get my rebate even though one of my resolutions for 2024 is to be may more thoughtful about my spending.