Matt z chan
GBAmazing customer service! Thanks Ted!! Rakuten has been an amazing addition to my shopping experience. The deals are great and the rewards are amazing. Recently I had gone through a series of bugs or glitches with the automated claim, but each time the Rakuten team has been quick to resolve each and every one of them professionally and with kindness. I highly recommend this service. The staff is amazing!
CAROL GONZALEZ
GBSo if I am going to shop online and can… So if I am going to shop online and can get cash back why shouldn't I? I have used it for purchases of everything from clothing, jewelry and even a home appliance. Very glad to have that extra money for my budget when I get my rebate even though one of my resolutions for 2024 is to be may more thoughtful about my spending.
Marisa
GBLove Rakuten Love earning money back for my purchases. So easy to activate for online shopping and in store shopping.
Brian and Kimberly Endicott
GBGreat app, easy to use, good company, needs to add scanning store receipts. When shopping online, it was a simple and easy process to use the Rakuten to get coupons and discounts and cash back and we already received our first check! The only thing I really don't like about it is that I would have to enter my credit card or debit card to get instore shopping coupons and cash back and I am worried about the security of doing that. I wish they would add a function to scan store receipts to get cash back on instore purchases instead of risking security of my credit card or debit card. Scanning store receipts is a lot safer and easier for the consumer.
MARY MASKAL
GBMajor Issue with Temu and Rakuten I've had a major issue with Rakuten and Temu, with 15 orders on Temu that I've not received my cash back. Initially, I submitted to Rakuten and got a response that they never received the cash back from Temu. Temu has been no help, and I cannot find any way to email or call Rakuten. Rakuten needs to fix this with Temu and provide a way to contact them via email or phone.