MARY MASKAL
GBMajor Issue with Temu and Rakuten I've had a major issue with Rakuten and Temu, with 15 orders on Temu that I've not received my cash back. Initially, I submitted to Rakuten and got a response that they never received the cash back from Temu. Temu has been no help, and I cannot find any way to email or call Rakuten. Rakuten needs to fix this with Temu and provide a way to contact them via email or phone.
Catherine
GBGreat App - Consistently Works I enjoy online shopping using Ratuken for the cash back - especially when stores have specials on larger cash back bonuses. Payout is quick. If a shopping trip is somehow not accounted for, adding it is fast and easy. It would be nice if I could add my department store credit cards to use for in-store purchases.
Ansar Lodi
PKRakuten.com Rakuten.com, often referred to simply as Rakuten, is a Japanese e-commerce company based in Tokyo. It operates one of the largest online marketplaces in the world, offering a wide range of products and services. In the United States, Rakuten operates as an online marketplace where consumers can purchase items from various retailers. Rakuten.com functions similarly to other e-commerce platforms like Amazon or eBay, allowing third-party sellers to list their products for sale on the site. Customers can browse through a vast array of categories including electronics, clothing, home goods, beauty products, and more. Rakuten is known for its cashback program, where customers can earn rewards on their purchases, making it a popular choice for savvy shoppers looking to save money. In addition to its marketplace, Rakuten offers other services such as travel bookings, financial services, and digital content, further expanding its reach and offerings to consumers.
Marisa
GBLove Rakuten Love earning money back for my purchases. So easy to activate for online shopping and in store shopping.
Louise
TWBeen using it since 2016, would recommend. Been using it since 2016, no unsolvable problem so far. Ran into a couple times when purchase weren't recorded, but customer service were mostly helpful. Would recommend. One downside I can think of is that their cashback aint always the highest, but other than that, good job!!