Allison Pitt
GBExcellent customer service Excellent customer service. Super responsive to outreach and very prompt in handling issues without back and forth
Patricia
GBI have been with Rakuten since it was… I have been with Rakuten since it was Ebates and I love it. It's incredibly easy to use it online but instore is a different matter, I'm lost in knowing how to use it. Luckily I shop online more than I shop in brick & mortar stores.
MB
GBRakuten Rocks! Rakuten is the best app ever! Not only does it give you money back but it works very well and always accurate. The customer service is also very friendly and responsive in case of missing cash back. I wish all other apps and websites work like Rakuten then the world will be a better place 😀!!!
Wei Chen Teng
TWamazing customer service Zee gave amazing customer service, both speedy and extremely helpful after I lost my earring!! Astrid and Miyu kindly replaced it which they didn't have to do so I really appreciate the generosity! Zee even gave me tips on how to keep it better secured next time. A happy customer :)
Andrew
GBGood customer service Have been using rakuten for cash back for some years and they've all tracked pretty well and love they auto send you checks when conditions are met so I don't have to constantly keep track of things. Today I noticed one of my cash back didn't get credited. I reached out to customer service and they were able to resolve it right away. I was pleasantly surprised at how easy they are to work with. This is the reason for my review today.