Louise
TWBeen using it since 2016, would recommend. Been using it since 2016, no unsolvable problem so far. Ran into a couple times when purchase weren't recorded, but customer service were mostly helpful. Would recommend. One downside I can think of is that their cashback aint always the highest, but other than that, good job!!
Andrew
GBGood customer service Have been using rakuten for cash back for some years and they've all tracked pretty well and love they auto send you checks when conditions are met so I don't have to constantly keep track of things. Today I noticed one of my cash back didn't get credited. I reached out to customer service and they were able to resolve it right away. I was pleasantly surprised at how easy they are to work with. This is the reason for my review today.
Brian and Kimberly Endicott
GBGreat app, easy to use, good company, needs to add scanning store receipts. When shopping online, it was a simple and easy process to use the Rakuten to get coupons and discounts and cash back and we already received our first check! The only thing I really don't like about it is that I would have to enter my credit card or debit card to get instore shopping coupons and cash back and I am worried about the security of doing that. I wish they would add a function to scan store receipts to get cash back on instore purchases instead of risking security of my credit card or debit card. Scanning store receipts is a lot safer and easier for the consumer.
Catherine
GBGreat App - Consistently Works I enjoy online shopping using Ratuken for the cash back - especially when stores have specials on larger cash back bonuses. Payout is quick. If a shopping trip is somehow not accounted for, adding it is fast and easy. It would be nice if I could add my department store credit cards to use for in-store purchases.
CAROL GONZALEZ
GBSo if I am going to shop online and can… So if I am going to shop online and can get cash back why shouldn't I? I have used it for purchases of everything from clothing, jewelry and even a home appliance. Very glad to have that extra money for my budget when I get my rebate even though one of my resolutions for 2024 is to be may more thoughtful about my spending.