
Sunnie
GBI love shopping with Rakuten I love shopping with Rakuten! Not only do they bring me to my specific shopping sites promptly, but they also make helpful suggestions for other sites I might otherwise not have considered. Plus all that, the cash back each quarter certainly helps my budget. Way to go Rakuten!

Louise
TWBeen using it since 2016, would recommend. Been using it since 2016, no unsolvable problem so far. Ran into a couple times when purchase weren't recorded, but customer service were mostly helpful. Would recommend. One downside I can think of is that their cashback aint always the highest, but other than that, good job!!

Rahul Goel
GBGreat customer service Great customer service. I bought a $750 robot vacuum from Walmart when rakuten was giving 12% through that Website. Somehow Walmart's system didn't catch that it came through Rakuten. Still Rakuten decides to give me the bonus. Took around 2 months but it was good to know they cared and it was important for them to try to resolve customer issues

Allison Pitt
GBExcellent customer service Excellent customer service. Super responsive to outreach and very prompt in handling issues without back and forth

Patricia
GBI have been with Rakuten since it was… I have been with Rakuten since it was Ebates and I love it. It's incredibly easy to use it online but instore is a different matter, I'm lost in knowing how to use it. Luckily I shop online more than I shop in brick & mortar stores.