Ethes
GBRakuten was once amazing but there are much better options out there Rakuten was once amazing. Over the past few years the app and the service has gone downhill. Previously all trips were captured and the process was great! Over the last few years, not all shopping trips are captured and manually following up has become increasingly time consuming. It’s not worth a few cents. Reaching out to customer service is mediocre at best. The process to get a reward for a shopping trip that wasn’t automatically identified is tedious and customer service provides canned responses with no real way to escalate or resolve. Note for potential users-Don’t use ANY coupons or promotions because that invalidates the slim possibility of having a reward for your (already tracked data) shopping.
Ansar Lodi
PKRakuten.com Rakuten.com, often referred to simply as Rakuten, is a Japanese e-commerce company based in Tokyo. It operates one of the largest online marketplaces in the world, offering a wide range of products and services. In the United States, Rakuten operates as an online marketplace where consumers can purchase items from various retailers. Rakuten.com functions similarly to other e-commerce platforms like Amazon or eBay, allowing third-party sellers to list their products for sale on the site. Customers can browse through a vast array of categories including electronics, clothing, home goods, beauty products, and more. Rakuten is known for its cashback program, where customers can earn rewards on their purchases, making it a popular choice for savvy shoppers looking to save money. In addition to its marketplace, Rakuten offers other services such as travel bookings, financial services, and digital content, further expanding its reach and offerings to consumers.
Catherine
GBGreat App - Consistently Works I enjoy online shopping using Ratuken for the cash back - especially when stores have specials on larger cash back bonuses. Payout is quick. If a shopping trip is somehow not accounted for, adding it is fast and easy. It would be nice if I could add my department store credit cards to use for in-store purchases.
Matt z chan
GBAmazing customer service! Thanks Ted!! Rakuten has been an amazing addition to my shopping experience. The deals are great and the rewards are amazing. Recently I had gone through a series of bugs or glitches with the automated claim, but each time the Rakuten team has been quick to resolve each and every one of them professionally and with kindness. I highly recommend this service. The staff is amazing!
Sunnie
GBI love shopping with Rakuten I love shopping with Rakuten! Not only do they bring me to my specific shopping sites promptly, but they also make helpful suggestions for other sites I might otherwise not have considered. Plus all that, the cash back each quarter certainly helps my budget. Way to go Rakuten!