J P
GBCustomer service is fantastic Customer service is fantastic! They replied to my email within 24hrs including an explanation how my issue would be resolved. I'm a customer of Ebates/Rakuten since 2000 and I have always had good experiences using this company. I would recommend this company if your looking to save using the stores you love to shop and experience saving by trying new stores.
Andrew
GBGood customer service Have been using rakuten for cash back for some years and they've all tracked pretty well and love they auto send you checks when conditions are met so I don't have to constantly keep track of things. Today I noticed one of my cash back didn't get credited. I reached out to customer service and they were able to resolve it right away. I was pleasantly surprised at how easy they are to work with. This is the reason for my review today.
Marisa
GBLove Rakuten Love earning money back for my purchases. So easy to activate for online shopping and in store shopping.
Louise
TWBeen using it since 2016, would recommend. Been using it since 2016, no unsolvable problem so far. Ran into a couple times when purchase weren't recorded, but customer service were mostly helpful. Would recommend. One downside I can think of is that their cashback aint always the highest, but other than that, good job!!
Wei Chen Teng
TWamazing customer service Zee gave amazing customer service, both speedy and extremely helpful after I lost my earring!! Astrid and Miyu kindly replaced it which they didn't have to do so I really appreciate the generosity! Zee even gave me tips on how to keep it better secured next time. A happy customer :)