Brian and Kimberly Endicott
GBGreat app, easy to use, good company, needs to add scanning store receipts. When shopping online, it was a simple and easy process to use the Rakuten to get coupons and discounts and cash back and we already received our first check! The only thing I really don't like about it is that I would have to enter my credit card or debit card to get instore shopping coupons and cash back and I am worried about the security of doing that. I wish they would add a function to scan store receipts to get cash back on instore purchases instead of risking security of my credit card or debit card. Scanning store receipts is a lot safer and easier for the consumer.
Wei Chen Teng
TWamazing customer service Zee gave amazing customer service, both speedy and extremely helpful after I lost my earring!! Astrid and Miyu kindly replaced it which they didn't have to do so I really appreciate the generosity! Zee even gave me tips on how to keep it better secured next time. A happy customer :)
Yurika
GBThey take cash back away from you They take cash back away from you! If you do not track it, you will lose money without realizing. I ordered a smartphone from Samsung and received $90 in cash back in January. Today I look that cash back has been mysteriously changed to $22. I had taken a screenshot of my previously received cash back because I knew that they do this.
Marisa
GBLove Rakuten Love earning money back for my purchases. So easy to activate for online shopping and in store shopping.
Matt z chan
GBAmazing customer service! Thanks Ted!! Rakuten has been an amazing addition to my shopping experience. The deals are great and the rewards are amazing. Recently I had gone through a series of bugs or glitches with the automated claim, but each time the Rakuten team has been quick to resolve each and every one of them professionally and with kindness. I highly recommend this service. The staff is amazing!