Allison Pitt
GBExcellent customer service Excellent customer service. Super responsive to outreach and very prompt in handling issues without back and forth
MB
GBRakuten Rocks! Rakuten is the best app ever! Not only does it give you money back but it works very well and always accurate. The customer service is also very friendly and responsive in case of missing cash back. I wish all other apps and websites work like Rakuten then the world will be a better place 😀!!!
Wei Chen Teng
TWamazing customer service Zee gave amazing customer service, both speedy and extremely helpful after I lost my earring!! Astrid and Miyu kindly replaced it which they didn't have to do so I really appreciate the generosity! Zee even gave me tips on how to keep it better secured next time. A happy customer :)
Louise
TWBeen using it since 2016, would recommend. Been using it since 2016, no unsolvable problem so far. Ran into a couple times when purchase weren't recorded, but customer service were mostly helpful. Would recommend. One downside I can think of is that their cashback aint always the highest, but other than that, good job!!
Yurika
GBThey take cash back away from you They take cash back away from you! If you do not track it, you will lose money without realizing. I ordered a smartphone from Samsung and received $90 in cash back in January. Today I look that cash back has been mysteriously changed to $22. I had taken a screenshot of my previously received cash back because I knew that they do this.