Nunnie
GBGreat Customer Service Great Customer Service! Very helpful and explained everything I had to do through email. Easy directions. My account is now updated with missing cash back. Thank you Rakuten!
Dan
GBRakuten is pretty good most of the time Rakuten can save you money, on things you were buying anyway, though problems do crop up sometimes. Recently, I made a large purchase and they undid my cashback after the 30-day return period had passed on my purchase. The cashback had been shown as earned. I followed all of the rules as to categories and exclusions. They eventually agreed to fix it, but I would suggest keeping an eye on any larger cashbacks.
Ansar Lodi
PKRakuten.com Rakuten.com, often referred to simply as Rakuten, is a Japanese e-commerce company based in Tokyo. It operates one of the largest online marketplaces in the world, offering a wide range of products and services. In the United States, Rakuten operates as an online marketplace where consumers can purchase items from various retailers. Rakuten.com functions similarly to other e-commerce platforms like Amazon or eBay, allowing third-party sellers to list their products for sale on the site. Customers can browse through a vast array of categories including electronics, clothing, home goods, beauty products, and more. Rakuten is known for its cashback program, where customers can earn rewards on their purchases, making it a popular choice for savvy shoppers looking to save money. In addition to its marketplace, Rakuten offers other services such as travel bookings, financial services, and digital content, further expanding its reach and offerings to consumers.
Brian and Kimberly Endicott
GBGreat app, easy to use, good company, needs to add scanning store receipts. When shopping online, it was a simple and easy process to use the Rakuten to get coupons and discounts and cash back and we already received our first check! The only thing I really don't like about it is that I would have to enter my credit card or debit card to get instore shopping coupons and cash back and I am worried about the security of doing that. I wish they would add a function to scan store receipts to get cash back on instore purchases instead of risking security of my credit card or debit card. Scanning store receipts is a lot safer and easier for the consumer.
J P
GBCustomer service is fantastic Customer service is fantastic! They replied to my email within 24hrs including an explanation how my issue would be resolved. I'm a customer of Ebates/Rakuten since 2000 and I have always had good experiences using this company. I would recommend this company if your looking to save using the stores you love to shop and experience saving by trying new stores.