Live Oak Bank

1741 Tiburon Drive, 28403, Wilmington, United States
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4.40
Based on 20 Reviews

5

70.00%

4

5.00%

3

20.00%

2

5.00%

1

0.00%
About Live Oak Bank

Live Oak Bank has had the privilege of helping thousands of passionate, driven people turn their dreams into reality. These everyday heroes aren’t in it for the fortune or the fame. They’re in it to make a difference, just like we are. As one of the last banks to get a charter before the start of the Great Recession, Live Oak emerged out of the rubble of 2008 as the first bank to keep the customer at the center of the business model. We put a groundbreaking spin on what banking could be, focused on service and technology to redefine banking. Live Oak is a digital, cloud-based bank serving small business owners in all 50 states. We are the #1 SBA 7(a) lender by dollar volume* in the country and our mission is to be America’s small business bank. We aim to fulfill that mission through banking products that help business owners buy, build and expand, along with FDIC-insured high-yield savings and CDs to grow their hard-earned money. Our family of companies under the holding and parent company Live Oak Bancshares (NYSE: LOB), and our subsidiaries, partner with businesses who share a groundbreaking focus on service and technology to redefine banking. Our mantra is to treat every customer like the only customer and our mission is to be America’s small business bank. Business Loans Business Banking Personal Banking

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Jamaal
GB

Interest on the business savings is… Interest on the business savings is fairly decent, main issue is zero compatibility with with Apps like NAV and Dunn & Bradstreet for Cash flow management, no business credit cards or lines of credit.... not very helpful for startups and new businesses. Still a better choice than the mainstream big banks though.

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Kathy
GB

The on-line system is very user… The on-line system is very user friendly. The staff at Live Oak have helped when I needed personal attention. Their interest rates are really good for a business account.

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Customer since
GB

Not what it used to be Love the interest. Online banking has lots of features. Not as great as it once was. The website is down or not functioning more often now. Customer service, once outstanding, can no longer correct errors because the company adopted a policy in the summer of 2023 where the computers decide everything. If an incorrect hold is put on your money, customer service & IT can do NOTHING. The computer system makes ALL your banking transaction decisions. Period. Customer service can't explain why other than to say the "Systems decides transfer rates and holds" So people no longer make decisions at Ally Bank, you are at the Whim of AI.

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Ralph
GB

Brei was great Brei was great. Very knowledgeable. She worked really hard to get us all sorted out in a short time frame.

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Mike Harrison
GB

Live Oak are great folk! Live Oak are great folk! They are exceptional business partners focused on business and owners' success. Their values, philosophy, and approach are aligned with ours and make them easy to do business with.

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