Ralph
GBBrei was great Brei was great. Very knowledgeable. She worked really hard to get us all sorted out in a short time frame.
Robert F
GBGood Phone Support In my experience, Live Oak no longer responds to email support requests, so they should just drop email as a support channel. However, their phone support is so good that I'm going to give them 5 stars anyway, and I've been using their phone support a lot while moving my business accounts from their old banking platform to their new one. The phone support people are native English speakers, they are knowledgable, patient and courteous, the phone connections are very good, and there is no background call center noise. I wish phone support for my business credit card company was even half this good!
Mike Harrison
GBLive Oak are great folk! Live Oak are great folk! They are exceptional business partners focused on business and owners' success. Their values, philosophy, and approach are aligned with ours and make them easy to do business with.
Janice
GBSMOOTH TRANSITION WHEN OPENING A NEW… SMOOTH TRANSITION WHEN OPENING A NEW ACCOUNT!
customer
GBDifficult to move money between Live Oak Bank and other banks Moving money between Live Oak Bank and my accounts in other banks is painful. In general, Live Oak Bank doesn't accept check made to myself. I had to set up ECH for that, and Live Oak Bank seems to have a fairly low limit on amount of money one can transfer out/into Live Oak bank via ECH per month.