Prashant
GBIt was a mixed bag It was a mixed bag. The closer was disorganized and less trained. Also, sensitive information was leaked in the process . However, the other construction specialist and lead loan officers weee great!
Lionel
GBWeb based experience The web based information works very well with no technical problems.
Robert F
GBGood Phone Support In my experience, Live Oak no longer responds to email support requests, so they should just drop email as a support channel. However, their phone support is so good that I'm going to give them 5 stars anyway, and I've been using their phone support a lot while moving my business accounts from their old banking platform to their new one. The phone support people are native English speakers, they are knowledgable, patient and courteous, the phone connections are very good, and there is no background call center noise. I wish phone support for my business credit card company was even half this good!
Bryan
GBGreat high-yield savings account for… Great high-yield savings account for our small business. Easy to sign up, transfer funds, earn interest, and connect the account to our QuickBooks for tracking. One point of feedback on the QuickBooks integration with Live Oak is that we always have to re-authenticate it every month to keep it syncing, but this is a minor annoyance overall.
Kathy
GBThe on-line system is very user… The on-line system is very user friendly. The staff at Live Oak have helped when I needed personal attention. Their interest rates are really good for a business account.