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Trustify360 - Default Title

Live Oak Bank

1741 Tiburon Drive, 28403, Wilmington, United States

http://www.liveoakbank.com

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4.40

Based on 20 Reviews

70.00%

5.00%

20.00%

5.00%

0.00%

About Live Oak Bank

Live Oak Bank has had the privilege of helping thousands of passionate, driven people turn their dreams into reality. These everyday heroes aren’t in it for the fortune or the fame. They’re in it to make a difference, just like we are. As one of the last banks to get a charter before the start of the Great Recession, Live Oak emerged out of the rubble of 2008 as the first bank to keep the customer at the center of the business model. We put a groundbreaking spin on what banking could be, focused on service and technology to redefine banking. Live Oak is a digital, cloud-based bank serving small business owners in all 50 states. We are the #1 SBA 7(a) lender by dollar volume* in the country and our mission is to be America’s small business bank. We aim to fulfill that mission through banking products that help business owners buy, build and expand, along with FDIC-insured high-yield savings and CDs to grow their hard-earned money. Our family of companies under the holding and parent company Live Oak Bancshares (NYSE: LOB), and our subsidiaries, partner with businesses who share a groundbreaking focus on service and technology to redefine banking. Our mantra is to treat every customer like the only customer and our mission is to be America’s small business bank. Business Loans Business Banking Personal Banking

Contact Info

http://www.liveoakbank.com
1741 Tiburon Drive, 28403, Wilmington, United States
[email protected]

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I appreciate having a bank that… I appreciate having a bank that provides a high interest savings for business accounts.

Everything has been handled well except… Everything has been handled well except for remote deposits. I was given several different deposit requirements until we were able to determine exactly what was necessary to complete a valid deposit. The deposit routine on the website crashes in certain instances!!! This was extremely frustrating! No one at Live Oak could provide any help or advice as to what was happening.

SMOOTH TRANSITION WHEN OPENING A NEW… SMOOTH TRANSITION WHEN OPENING A NEW ACCOUNT!

Good Phone Support In my experience, Live Oak no longer responds to email support requests, so they should just drop email as a support channel. However, their phone support is so good that I'm going to give them 5 stars anyway, and I've been using their phone support a lot while moving my business accounts from their old banking platform to their new one. The phone support people are native English speakers, they are knowledgable, patient and courteous, the phone connections are very good, and there is no background call center noise. I wish phone support for my business credit card company was even half this good!

Web based experience The web based information works very well with no technical problems.

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Live Oak Bank

http://www.liveoakbank.com

About Live Oak Bank

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Contact Info

KRISTI

Mark

Janice

Robert F

Lionel