RC
GBHonest to god human customer service… Honest to god human customer service who took the initiative to follow up with me. Got to deal with the same person over a couple of days so I did not have to start over with each contact as most places make you do.
Robert F
GBGood Phone Support In my experience, Live Oak no longer responds to email support requests, so they should just drop email as a support channel. However, their phone support is so good that I'm going to give them 5 stars anyway, and I've been using their phone support a lot while moving my business accounts from their old banking platform to their new one. The phone support people are native English speakers, they are knowledgable, patient and courteous, the phone connections are very good, and there is no background call center noise. I wish phone support for my business credit card company was even half this good!
Joseph
GBBeing an old Being an old, seasoned funeral director, I was very impressed the initial team that visited our funeral home! Very organized and the loan was processed in a short time. Live Oak really is very educated about the funeral profession which makes for easy business dealings! Local banks just make you "jump" through too many loops!! Takes forever to get a loan..............
Janice
GBSMOOTH TRANSITION WHEN OPENING A NEW… SMOOTH TRANSITION WHEN OPENING A NEW ACCOUNT!
Jamaal
GBInterest on the business savings is… Interest on the business savings is fairly decent, main issue is zero compatibility with with Apps like NAV and Dunn & Bradstreet for Cash flow management, no business credit cards or lines of credit.... not very helpful for startups and new businesses. Still a better choice than the mainstream big banks though.