Bank5 Connect

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4.45
Based on 20 Reviews

5

75.00%

4

5.00%

3

15.00%

2

0.00%

1

5.00%
About Bank5 Connect

As an online-only bank, Bank5 Connect has low overhead costs, meaning we can offer more competitive rates on our products, which include checking accounts, savings accounts, and CDs. Bank5 Connect customers enjoy features such as direct deposit, external funds transfers, mobile banking, online banking, person-to-person payments, ATM fee reimbursements, e-statements, bill pay, debit card rewards, & more!

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James
GB

I gave Bank5 a high rating because I… I gave Bank5 a high rating because I could always get a real person on the phone, they were always responsive and had answers. I had the ability to go online and check on my accounts and investments. They consistently sent me updates about upcoming dates such as date of maturity for CD's, growth 'To Date' etc.

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Jana
GB

Easy online banking Easy online banking. Great interest rates.

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Timothy Page
GB

Setting up my account was not difficult... Setting up my account was not difficult, especially with the help of my customer service rep, Simone. She guided me through the process, and was very prompt in responding when I needed direction in making the transfer of funds to my new account. Thanks again, Simone!

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Aleksey
GB

Extremely unfriendly user interface Extremely unfriendly user interface. Very primitive, and counterintuitive. Many tasks are hard to do - for example I spent a lot of time figuring out how to communicate with customer support and had to use phone for this purpose. Also, it's not clear how to see transactions. This is the worst web interface I've ever seen, seriously. You have to replace your web team.

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Jennifer
GB

I have been with Bank5 Connect for a… I have been with Bank5 Connect for a very long time and will never leave. If I do have an issue, which is practically never, it is addressed quickly. Thanks to Bank5.

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