Bank5 Connect

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4.45
Based on 20 Reviews

5

75.00%

4

5.00%

3

15.00%

2

0.00%

1

5.00%
About Bank5 Connect

As an online-only bank, Bank5 Connect has low overhead costs, meaning we can offer more competitive rates on our products, which include checking accounts, savings accounts, and CDs. Bank5 Connect customers enjoy features such as direct deposit, external funds transfers, mobile banking, online banking, person-to-person payments, ATM fee reimbursements, e-statements, bill pay, debit card rewards, & more!

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Aleksey
GB

Extremely unfriendly user interface Extremely unfriendly user interface. Very primitive, and counterintuitive. Many tasks are hard to do - for example I spent a lot of time figuring out how to communicate with customer support and had to use phone for this purpose. Also, it's not clear how to see transactions. This is the worst web interface I've ever seen, seriously. You have to replace your web team.

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Dennis Zingarelli
GB

First of all First of all, my call was answered relatively quickly compared to other financial institutions I have dealt with, which was a very pleasant start. The representative was very knowledgeable and answered my questions without hesitation. I am very pleased with Bank5 Connect, which is why I continued to roll-over my investment.

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Craig
GB

I should be able to transact by phone… I should be able to transact by phone not waste a phone call wait time only to be told to send an email

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Tracy B.
GB

Very short wait to connect with a human… Very short wait to connect with a human being ( which is rarely the case with other businesses). The agent was easy to understand, knowledgeable and gave clear easy to follow directions.

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Thomas
GB

Professional Bank5 Connect was very professional in every aspect of dealing with them. When I requested a check for my matured CD, the Express mailed it.

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