My account was compromised so I reached… My account was compromised so I reached out to an agent for resolution of this serious issue. The company had already protected my account by putting a block on the account for my protection. I really love this procedure that is put in place to protect my money. They acted very quickly on my behalf. With netspend they value their customers. I appreciate all that they do.

Overdraft service I send my niece money to pay my bills. A lot of times they are overdraft, still I pay out of my check. This is the second time that this has happened. If I'm paying there's no reason why to shut it off. I'm currently looking for another prepaid card because I can no longer go through this.

I love it when you change my checks for… I love it when you change my checks for me. A deposit too. Keep doing it.

Absolute Scam Artists Someone stole $1,300 from my mom. They said that "because my mom has used that ATM before, there's nothing they can do," after they sent her new card to the wrong address, despite her having changed her address months ago without issue. This has started a downward spiral. Our landlord is talking of eviction. They have really wronged us; they must have disclosed my mom's Social Security number, because the perpetrator opened two accounts under her name again.

I spoke to Chi I spoke to Chi, I hope 🙏 that is how she spells her name. I had a great Customer service experience with her and she helped tremendously with my issue.