My account was compromised so I reached… My account was compromised so I reached out to an agent for resolution of this serious issue. The company had already protected my account by putting a block on the account for my protection. I really love this procedure that is put in place to protect my money. They acted very quickly on my behalf. With netspend they value their customers. I appreciate all that they do.

Never had an issue until one day I see… Never had an issue until one day I see money being pulled out of my account…. My heart sank and it took a good 30 mins to find a phone number to contact a live person to report the issue. I feel that Netspend could avoid a lot of issues with fraud ahead of time…. For every time a single penny leaves they account a customer should get an alert if ur signed up for alerts even if it’s from Netspend charging $1.50 to view your account balance… other than that I have no issues and the customer service was great….. and clearly from the response given below they aren’t understanding what I’m saying and want me to email them about something that really so simple. I have no issues paying the fees that Netspend charges. I would like to be alerted for every charge, fee, etc.

NetSpend is the best I've been using this service for a few years now and have been very happy with their service and how quickly they have handled any disputes and even having my info hacked once. They got my money back very quickly, which surprised me, I thought it was gone. Disputes with online orders were handled even quicker. I would recommend NetSpend to all of my friends and anyone else who asked my opinion. I give 5 stars always.

Actually have real human to talk Actually have real human to talk

I really like Net Spend never had any… I really like Net Spend never had any issues with my card it’s very easy to ise and don’t have to worry about any one getting into my account keep up the great work.