How a debit card customer service is supposed to be You are just such an awesome card to have. you work with us if we have a problem like we are all that matters to you and like your pay depends on us, the customer. I don't know what all the other cards are thinking but they need to watch how you take care of customers to understand how to get it right. Thank you Netspend.

I love NetSpend money always their on… I love NetSpend money always their on time, direct deposit dependable, and if you have suspicious activity with your account they catch everything. NetSpend will warn you before things go any further. This statement is all true 💯💯

Never had an issue until one day I see… Never had an issue until one day I see money being pulled out of my account…. My heart sank and it took a good 30 mins to find a phone number to contact a live person to report the issue. I feel that Netspend could avoid a lot of issues with fraud ahead of time…. For every time a single penny leaves they account a customer should get an alert if ur signed up for alerts even if it’s from Netspend charging $1.50 to view your account balance… other than that I have no issues and the customer service was great….. and clearly from the response given below they aren’t understanding what I’m saying and want me to email them about something that really so simple. I have no issues paying the fees that Netspend charges. I would like to be alerted for every charge, fee, etc.

loyal customers that have direct… loyal customers that have direct deposit should get some kind of nsf coverage, even if it was a small amount like $10.00

The Experience of Amazing. Well, to be honest. I was leery at first, to use Netspend. Anyhow I want to say that, ever since I joined you all, I’ve had nothing but a very smooth & pleasant experience. From setting up my direct deposit, and all throughout the process of having the prepaid account being promoted up to the All Access Account. Along with a new debit card with the chip.. I don’t have any complaints & especially nothing negative. I highly believe that, I’m going to have a very pleasant and a long term relationship with Netspend. I’ve been recommending you all to friends and family, and they are still in the ways of traditional banking. One day.. thank you for making this experience an awesome one.