How a debit card customer service is supposed to be You are just such an awesome card to have. you work with us if we have a problem like we are all that matters to you and like your pay depends on us, the customer. I don't know what all the other cards are thinking but they need to watch how you take care of customers to understand how to get it right. Thank you Netspend.

I spoke to Chi I spoke to Chi, I hope 🙏 that is how she spells her name. I had a great Customer service experience with her and she helped tremendously with my issue.

I love how easy the app is to use and… I love how easy the app is to use and the convenience of transferring to another card using flash pay ID or debit card. However, I do not like the fees I’ve had to pay. In just this month along, I’ve spent nearly $80 in fees due to being charged $1.95 per debit. It’s outrageous!

LATE PAYMENT My payment was due on the 29th.(that's 2 days early) that's why I use your card.But I didn't received my payment until the 30th.Also you didn't put it in my account until after 3pm. I had to pay late fee's!

I had recent incidents where I had 2 charges to my account for two separate amounts and state locations. I am fairly new to Netspend, but Fraud & Loss were able to detect that these were not mine. -