Kevin
GB5 stars Hi, I would like to take a moment to share my experiences with Alexis Torres for my mother reverse mortgage loan. Alexis and his team did a wonderful job to process our loan. He has great knowledge about the loan processes and understood our problems. He provided alternate solutions for us to meet each requirement. The entire process was smooth, and Alexis communicated with us at every step with emails and phone calls. We had terrible experiences with Washington Mutual but thankful that we switched to Finance of America. We definitely will recommend Finance of America to other family members and friends. Sincerely, Kevin
Gregg Moxham
GBEverything we were told was very true… Everything we were told was very true and very professional. I don't know how we would have been able to go through everthing without your professional staff including Rose who we talk with ,on the phone and the very Professional agent Amber Boston Thank You all.; especially Amber. Steve and Gregg Moxham.
Sandra
GBWorst Business Experience in all my 65… Worst Business Experience in all my 65 years! Rampant incompetence and disorganization! TOTAL LACK of CUSTOMER CONCERN. Loan Officer simply a messenger to try to smooth over all the misinformation. No Process or Procedures. Contacted them in Feb- they missed end of April, May close dates and did not fund until 6/3! Constant paper chase too often find Not Needed! Lots of Equity in my home✅ excellent credit (738)✅ verifiable income✅ 65✅ WORST NIGHTMARE BUSINESS TRANSACTION EVER!!!! At one point wanted two people to swear my deceased wife of Four years never was married to anyone else nor had kids!!!! (I couldn’t make this up!) then decided not necessary. Notary had to come out twice on regular papers because he missed a couple pages!!! Why you ask didn’t I go somewhere else? Because once you start this nightmare you are pretty much committed- you will have already sent them a forest or two of useless paper! Your appraisal and some other docs will expire and you will have to pay Again for these! ***AAG is now part of FINANCE OF AMERICA***** RUN!!!!!! AWFUL EXPERIENCE!!!
Raymond Brock
GBThe Finance of America service has…really saved our lives! The Finance of America service has proved to be the most helpful program for our situation. The stress of health issues combined with financial stress was unbearable. The relief of this program will allow us to live our lives day to day without additional worry while meeting our needs. We now are able to get repairs and replacement fixtures as they come along instead of having to wonder how we would pay for them. The Finance of America team were awesome to us to complete the process. Sincerely, the Brock's.
ANDY AND PAM LAGASSE
GBFinance of America Reverse is a lesson… Finance of America Reverse is a lesson in who NOT to trust with your future. I have had to deal with your "Loss Draft Department" for MONTHS trying to get them to send back the roofing contractors money from my insurance company for MONTHS!!! Ive spoken with managers who lie about returning calls. I have filed a complaint with the Arizona Attorney Generals Office and will warn everyone to AVOID this corrupt company at all costs.