Paul
GBJason Chambers from Finance of America… Jason Chambers from Finance of America was recommended to me by my brother. Although skeptical, I contacted him. What I found was Jason was forthright, very candid, knowledgeable, and honest. It was refreshing to be dealing with someone who is very professional. Although he did an assumptive close, he had answered all of my questions in a truthful concise manner. Please keep in mind, it is important to do your own due diligence if you sign up for this. That being said, Jason earned my business and got me into a program that suited me best.
Sandra
GBWorst Business Experience in all my 65… Worst Business Experience in all my 65 years! Rampant incompetence and disorganization! TOTAL LACK of CUSTOMER CONCERN. Loan Officer simply a messenger to try to smooth over all the misinformation. No Process or Procedures. Contacted them in Feb- they missed end of April, May close dates and did not fund until 6/3! Constant paper chase too often find Not Needed! Lots of Equity in my home✅ excellent credit (738)✅ verifiable income✅ 65✅ WORST NIGHTMARE BUSINESS TRANSACTION EVER!!!! At one point wanted two people to swear my deceased wife of Four years never was married to anyone else nor had kids!!!! (I couldn’t make this up!) then decided not necessary. Notary had to come out twice on regular papers because he missed a couple pages!!! Why you ask didn’t I go somewhere else? Because once you start this nightmare you are pretty much committed- you will have already sent them a forest or two of useless paper! Your appraisal and some other docs will expire and you will have to pay Again for these! ***AAG is now part of FINANCE OF AMERICA***** RUN!!!!!! AWFUL EXPERIENCE!!!
Twila
GBScott and Crystal and the entire team… Scott and Crystal and the entire team at FAR were amazing! From start to finish they made the process smooth, simple and easy, without question. I have taken out many home loans, however this was by all means the best lender I have ever worked with. I highly recommend them should you need or want a home loan without the hassle and frustration that usually comes with the home loan process. My expectations were met and exceeded!
Kevin
GB5 stars Hi, I would like to take a moment to share my experiences with Alexis Torres for my mother reverse mortgage loan. Alexis and his team did a wonderful job to process our loan. He has great knowledge about the loan processes and understood our problems. He provided alternate solutions for us to meet each requirement. The entire process was smooth, and Alexis communicated with us at every step with emails and phone calls. We had terrible experiences with Washington Mutual but thankful that we switched to Finance of America. We definitely will recommend Finance of America to other family members and friends. Sincerely, Kevin
Charles
GBAll aspects of process were carefully… All aspects of process were carefully guided by my primary contact. However the process was very slow from fast start to snail finish. Paperwork and consultations were rgular and timely but aprasials were expensive and slow to get. Reverse financing was frustratingly slow taking six months to finish.