Scott and Crystal and the entire team… Scott and Crystal and the entire team at FAR were amazing! From start to finish they made the process smooth, simple and easy, without question. I have taken out many home loans, however this was by all means the best lender I have ever worked with. I highly recommend them should you need or want a home loan without the hassle and frustration that usually comes with the home loan process. My expectations were met and exceeded!

They are totally irresponsible when… They are totally irresponsible when comes to a claim. They hold your money up for months and months and your house will never get fixed.they treat you like you renting rather than a home owner. They have my insurance money that I pay over $3,000 a year for and my house is tore up from a tornado way back in April. I am talking to an attorney. He told me, that company is nothing , but a scam.we plan to sue. They said they will contact me, but as of today they have not tried to reach out to me. Just another one of their lies to make theirs elf look to others that they are good Ole guys. People can see through your phoney lies.

The sales person was such a joy to work with. Heather made the entire process so pleasant. From start to finish she was clearly in my corner. Her helpfulness, general attitude, and knowledge truly came through in the work that had to be done. There were never any hard-sell techniques applied. She gained my trust quickly and kept it though out the process. She is a true professional who is easy to talk to and understand.

Worst Business Experience in all my 65… Worst Business Experience in all my 65 years! Rampant incompetence and disorganization! TOTAL LACK of CUSTOMER CONCERN. Loan Officer simply a messenger to try to smooth over all the misinformation. No Process or Procedures. Contacted them in Feb- they missed end of April, May close dates and did not fund until 6/3! Constant paper chase too often find Not Needed! Lots of Equity in my home✅ excellent credit (738)✅ verifiable income✅ 65✅ WORST NIGHTMARE BUSINESS TRANSACTION EVER!!!! At one point wanted two people to swear my deceased wife of Four years never was married to anyone else nor had kids!!!! (I couldn’t make this up!) then decided not necessary. Notary had to come out twice on regular papers because he missed a couple pages!!! Why you ask didn’t I go somewhere else? Because once you start this nightmare you are pretty much committed- you will have already sent them a forest or two of useless paper! Your appraisal and some other docs will expire and you will have to pay Again for these! ***AAG is now part of FINANCE OF AMERICA***** RUN!!!!!! AWFUL EXPERIENCE!!!

5 stars Hi, I would like to take a moment to share my experiences with Alexis Torres for my mother reverse mortgage loan. Alexis and his team did a wonderful job to process our loan. He has great knowledge about the loan processes and understood our problems. He provided alternate solutions for us to meet each requirement. The entire process was smooth, and Alexis communicated with us at every step with emails and phone calls. We had terrible experiences with Washington Mutual but thankful that we switched to Finance of America. We definitely will recommend Finance of America to other family members and friends. Sincerely, Kevin