Responsive Every Step of the Way Your company was responsive from the first phone call l made to you when l decided to refinance. While other companies have kept me waiting for weeks throughoutthe process, FAR kept me informed every step of the way.

I am giving 5 stars becasue my agent… I am giving 5 stars becasue my agent Aaron Kerkhof was veryy k owledgeable, professional and attentive. My complaints are these.. 1) I was not given the full amt of LOC which I was first led to believe, 2) i had to pay for a second appraisal...which you were obviously hoping would be lower, but which was considerably higher...so, I had to pay for a 2nd appraisal which I did not order or desire and which was not used for my loan. 3) there was alot of wasted time in underwriting. Thank you.

Jason Chambers - the best in the business Jason Chambers at Fare Reverse is a reverse mortgage specialist who did the impossible! He enabled my elderly mother to stay in her own home and avoid the heartbreak of being placed in a memory care facility. She has 24/7 care which is prohibitively expensive. I really had no place to turn until a mortgage broker gave me Jason's name. During our initial phone conversation, Jason explained in detail what a reverse mortgage is, exactly how it worked and dispelled my fears. He was endlessly patient every step of the way--from loan application to closing. He laid out exactly what I needed to do and was ALWAYS available, by phone or email. Now my mother's home is taking care of her--and she can afford to "age in place." I had been told the Jason Chambers is "the best in the business." And he is. Ten stars.

Application process went about as… Application process went about as smooth as one could have hoped for with a few hiccups along the way mainly documentation requirements but, were worked out in a timely manner with the help of Josh Whitson my acct. rep. Closing was ez peasy and fund distribution moved quickly from there..one thing I always appreciated was keeping me in the loop,informed, and appreciated...

Everything we were told was very true… Everything we were told was very true and very professional. I don't know how we would have been able to go through everthing without your professional staff including Rose who we talk with ,on the phone and the very Professional agent Amber Boston Thank You all.; especially Amber. Steve and Gregg Moxham.