Although we made the original call to… Although we made the original call to start the reverse mortgage I was not totally sold on doing it yet. Working with Scott Zmikly Who must have a lot of understanding and patience; we decided to go with the reverse mortgage. We contacted him many times and he had the answers we needed To put our minds at ease no matter what time of the day. I give you five stars for his knowledge and his ability

Worst Business Experience in all my 65… Worst Business Experience in all my 65 years! Rampant incompetence and disorganization! TOTAL LACK of CUSTOMER CONCERN. Loan Officer simply a messenger to try to smooth over all the misinformation. No Process or Procedures. Contacted them in Feb- they missed end of April, May close dates and did not fund until 6/3! Constant paper chase too often find Not Needed! Lots of Equity in my home✅ excellent credit (738)✅ verifiable income✅ 65✅ WORST NIGHTMARE BUSINESS TRANSACTION EVER!!!! At one point wanted two people to swear my deceased wife of Four years never was married to anyone else nor had kids!!!! (I couldn’t make this up!) then decided not necessary. Notary had to come out twice on regular papers because he missed a couple pages!!! Why you ask didn’t I go somewhere else? Because once you start this nightmare you are pretty much committed- you will have already sent them a forest or two of useless paper! Your appraisal and some other docs will expire and you will have to pay Again for these! ***AAG is now part of FINANCE OF AMERICA***** RUN!!!!!! AWFUL EXPERIENCE!!!

Jason Chambers from Finance of America… Jason Chambers from Finance of America was recommended to me by my brother. Although skeptical, I contacted him. What I found was Jason was forthright, very candid, knowledgeable, and honest. It was refreshing to be dealing with someone who is very professional. Although he did an assumptive close, he had answered all of my questions in a truthful concise manner. Please keep in mind, it is important to do your own due diligence if you sign up for this. That being said, Jason earned my business and got me into a program that suited me best.

The sales person was such a joy to work with. Heather made the entire process so pleasant. From start to finish she was clearly in my corner. Her helpfulness, general attitude, and knowledge truly came through in the work that had to be done. There were never any hard-sell techniques applied. She gained my trust quickly and kept it though out the process. She is a true professional who is easy to talk to and understand.

Everything we were told was very true… Everything we were told was very true and very professional. I don't know how we would have been able to go through everthing without your professional staff including Rose who we talk with ,on the phone and the very Professional agent Amber Boston Thank You all.; especially Amber. Steve and Gregg Moxham.