My payments are still in suspense and… My payments are still in suspense and have been sense January. I’ve called three times and the issues is still not resolved. I made an over payment and they put the whole amount in suspension. I currently now have two full payments in suspension. They are saying I’m two months behind. They keep telling me it’s going to be applied. Now this last rep tried to say that money wasn’t mine. Beyond frustrated with this company.

Mario was so helpful!! Thank you Mario!! Initially I had a rough experience with Servbank (double charges, additional fees, etc) but Mario saved the day!! It’s great to see how quickly Servbank stepped in to help me with my situation. Although my initial experience was not the best, I can’t help but appreciate their efforts to make it right. Thank you Mario for listening and correcting the situation.

Aaliyah was absolutely outstanding Aaliyah was absolutely outstanding. She was able to answer all my questions and assist me with each issue I had. She went above and beyond to help me with a difficult situation. I would be happy to have her answer every call I make to the company.

Luz was Wonderful Luz was Wonderful. Luz was charming, extremely upbeat personality, expedient, professional, precise, clear explanation on handling My questions, resolved My issues. I could tell Luz would resolve My request however long it was going to take. Excellent Representation For Supervisor And Company! Luz deserves higher reward, compliment possible.

Great calming experience with Mo Great calming experience with Mo. She answered all my questions. Very nice and friendly throughout phone call.