Servbank

3138 E. Elwood Street, 85034, Phoenix, United States
http://servbank.com
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4.10
Based on 20 Reviews

5

75.00%

4

0.00%

3

5.00%

2

0.00%

1

20.00%
About Servbank

Founded in 1994, Servbank is a banking institution with local roots and national reach. We were built on a foundation of community-orientation, which ensures that no matter who we serve, we do so with the human touch that marks the gold standard of service. We work with individuals, businesses, and communities, so that whether you’re a student, a homeowner, a small business owner, or a community leader, we can help you fulfill your goals. Come create excellence with Servbank.

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Javier Revilla
GB

Today I contacted Servbank for the… While trying to understand a couple of changes in my mortgage, Kristi Schleicher reached out to me within minutes. She was patient, well informed, friendly, and able to address my concerns. Thank you Kristi. We appreciate your hard work! Highly recommend!!!

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ashley wells
GB

I’ve always paid online Mario from Serv bank reached out and was kind and courteous and helpful. He explained that Serv bank will report to the credit unions that my account was paid as agreed and I will not have a negative mark on my credit / negative impact. I appreciated this very much.

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KM
GB

LANDON (LE) was a great customer/client… LANDON (LE) was a great customer/client advocate. He spent the time to explain to me my options in great detail. He took my call and was sincere and genuine. Coming from a consumer client's point of view, I believe he knows how to truly take care of families with compassion, respect, and is very service oriented. I was happy to make a payment over the phone with him. Thank you ServBank. He represents your company well.

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Kourtney
GB

Not as stressful as I thought It took me 2 days to build up the courage to call because of an issue I was having. Luz was the lady that assisted me and I am so thankful. She helped me understand the options I had and honestly it felt like she really cares. My home is everything to me. I am single with no children so my house is the number one priority in my life. I feel so much better about my situation and I'm so thankful to have my mortgage at Servbank.

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Chuck
GB

It has been a very frustrating experience. It has been a very frustrating experience inheriting ServBank as a mortgage lender. The calculations on my Escrow account are missing the prior numbers for their analysis. They need to have my prior Property Tax and Home Insurance numbers in order to be accurate. Without these numbers, it shows a significant shortage and my mortgage increases 64%, when nothing has changed with my mortgage. My insurance down $1,127, and my property taxes went up $60 for the year. If anything, my mortgage should be going down, not up.

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