Maria Martinez
GBMartinez Kay, was wonderful, with all of her help and options. We were scared to have gotten behind out first time in quite a long time. And she worked with us very quickly and helped to resolve and better manage our payments options. Thank you Kay! I will never ever forget your voice and sincere care.. Maria and Joe Martinez
Andy Rauch
GBKay was a pleasure to speak to. Kay was a pleasure to speak to. She was friendly, very helpful, and was able to answer any questions that I had, and she had a tereffic phone presence. It not easy to convey excellent customer service and not sound fake or patronizing. Kay was extremely genuine.
Jim W
GBAttentive to my Question My question involved my escrow account and the direction of a recent check sent to Servbank. Vada who was very attentive to my problem, recognized the issue. She was able to redirect those funds into my escrow and request an Escrow analysis for me. Thank you Servbank.
Ashleigh McKnight
GBbiweekly I wanted to set it up so we made biweekly payments, but in order to do that you had to make a whole extra payment. Why an extra payment is needed to set up bi weekly payments if I'm already up to date on my payments is ridiculous.
Aggarwal Mohit Represents
Excellent service!!!! Excellent service!!!! Thank you SERV bank for filling in our survey so quickly. We really appreciate your feedback, especially the points you’ve raised about.