Attentive to my Question My question involved my escrow account and the direction of a recent check sent to Servbank. Vada who was very attentive to my problem, recognized the issue. She was able to redirect those funds into my escrow and request an Escrow analysis for me. Thank you Servbank.

It has been a very frustrating experience. It has been a very frustrating experience inheriting ServBank as a mortgage lender. The calculations on my Escrow account are missing the prior numbers for their analysis. They need to have my prior Property Tax and Home Insurance numbers in order to be accurate. Without these numbers, it shows a significant shortage and my mortgage increases 64%, when nothing has changed with my mortgage. My insurance down $1,127, and my property taxes went up $60 for the year. If anything, my mortgage should be going down, not up.

Aaliyah was absolutely outstanding Aaliyah was absolutely outstanding. She was able to answer all my questions and assist me with each issue I had. She went above and beyond to help me with a difficult situation. I would be happy to have her answer every call I make to the company.

I spoke with Kay about my account I spoke with Kay about my account, she was extremely friendly, knowledgeable and down to earth!, she was able to handle all of my questions and concerns quickly, efficiently and professionally. Awesome work kay!

Luz was Wonderful Luz was Wonderful. Luz was charming, extremely upbeat personality, expedient, professional, precise, clear explanation on handling My questions, resolved My issues. I could tell Luz would resolve My request however long it was going to take. Excellent Representation For Supervisor And Company! Luz deserves higher reward, compliment possible.