LANDON (LE) was a great customer/client… LANDON (LE) was a great customer/client advocate. He spent the time to explain to me my options in great detail. He took my call and was sincere and genuine. Coming from a consumer client's point of view, I believe he knows how to truly take care of families with compassion, respect, and is very service oriented. I was happy to make a payment over the phone with him. Thank you ServBank. He represents your company well.

Contradictory staff! I've sent money for recast, instead of depositing it into the principal they took a big chunk of it and paid for my FUTURE monthly payments. Spending people's money against their wishes is a crime! I've called and emailed about 100 times (no exaggerating) since December, every single person gives me a different answer from the previous one. I don't know how/where these people get trained for their "jobs". If you're reading this from Servbank, don't send me that email address, instead reply to the oen of the many that I've already sent!

Aaliyah was absolutely outstanding Aaliyah was absolutely outstanding. She was able to answer all my questions and assist me with each issue I had. She went above and beyond to help me with a difficult situation. I would be happy to have her answer every call I make to the company.

Mario was so helpful!! Thank you Mario!! Initially I had a rough experience with Servbank (double charges, additional fees, etc) but Mario saved the day!! It’s great to see how quickly Servbank stepped in to help me with my situation. Although my initial experience was not the best, I can’t help but appreciate their efforts to make it right. Thank you Mario for listening and correcting the situation.

Martinez Kay, was wonderful, with all of her help and options. We were scared to have gotten behind out first time in quite a long time. And she worked with us very quickly and helped to resolve and better manage our payments options. Thank you Kay! I will never ever forget your voice and sincere care.. Maria and Joe Martinez