Great cash back The customer service is excellent and they have a great history of paying out of claims from what I have read. The amount that they charge on a regular basis is not much compared to how much you will receive in return. I also understand their 1000 a year limit because the benefits they offer are so good that they need to have a cap. I also want to say that Samantha who is a supervisor was excellent in addressing my needs. She was very professional and resolved my claims on a timely manner. Highly recommend it"

I need money to buy my medicine and… I need money to buy my medicine and others

Support service need improvement The pros is the ease of submitting claims. The cons is where claims were declined with careless processing. Example would be no sufficient back up document when they are clearly included in the email. The worst is when multiple emails discussion for the same issue email chains often handle with different Agents who didn't read the emails causing me had to repeat myself many times and at times needed higher management to resolve issues. I suggest better training and have Agents not to jump into conversations where other Agent is already involved...like email that's replying to a specific Agent name.

I have been a member for many years I have been a member for many years. I have found that even though vendors are growing each year, I still find that many places I shop are not a part of freeshipping or were and now no longer offer free shipping or cash back which is a shame. The staff has always been helpful in finding my lost cash back when vendors have "forgotten" to put in after purchase. Will continue to be a member. Kudos for your hard work!

They can close your account just for using the perks They can close your account just for using the perks, stay away. I was a member enjoying the rebates, but recently I was notified that my account was closed, and they still charged me for the last monthly fee. I didn't get my refund for that charge