It’s a scam! Be careful It’s a scam they get your PayPal or bank account info just to take your money out of your account. Be careful ! They have lied to me multiple times too about issuing my refund for the money they took for no reason. They are not a legit company. On top of this I guess my PayPal team reached out the them when I noticed the charge from them and told PayPal I wanted a refund and so they then canceled my account that I didn’t even know was a membership type account as there was nothing that said that or anything I didn’t sign anything either and was no notified after they took my money out of my account. Also be careful because it also said when this occurred the morning after that PayPal canceled my auto pay with them … AUTO PAY?! So they went into MY account to set up auto pay to take MY money ?! Complete Scammers and horrible customer service as they have lied to me and said to contact my bank about the refund status just to find out they refund was never charged back to me ! They the your hard earned money then LIE about helping you.

Support service need improvement The pros is the ease of submitting claims. The cons is where claims were declined with careless processing. Example would be no sufficient back up document when they are clearly included in the email. The worst is when multiple emails discussion for the same issue email chains often handle with different Agents who didn't read the emails causing me had to repeat myself many times and at times needed higher management to resolve issues. I suggest better training and have Agents not to jump into conversations where other Agent is already involved...like email that's replying to a specific Agent name.

Great customer service Great customer service! The only comment I might make is sometimes the reviewers of claim decline something due to an order date missing when the order date is clearly stated within the confirmation email and on the header. But everyone is always super great about re-reviewing and amending. Really appreciate your service!

I need money to buy my medicine and… I need money to buy my medicine and others

My gift did not arrive and person left…billed because delivery person couldn't find address? Funny Amazon gets it done My gift did not arrive and person left town without so I asked for refund I got refund but free shipping charged me for what they could not deliver and gift wasn't delivered so again why bother giving gifts if they cannot be delivered on time